Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

April 16, 2024

Great help ! App is user friendly

GirlyPinku
United States
About 1 year using the app
February 8, 2024

Princess did a great job helping us with issues we were having. Very quick fixes!!!

Guardian Sports
United States
About 1 year using the app
February 5, 2024

This app is exactly what I was looking for to manage our pre-orders. It is very simple to use, has good onboarding, and has enough features to customize for specific use cases. Robert the CTO has been extremely helpful getting us onboarded.

Oh and the price is very competitive for what they offer. Couldn't recommend this app enough for managing preorders.

LLUME Jewelry
Canada
10 days using the app
January 31, 2024

Great app with great support. Does exactly what I need allowing customers to pre-order up to the exact quantity of each variant I know will be arriving in my next shipment.

My only minor complaint is that it prevents a discount plugin I was using from working correctly, but I can live with that.

Fortus Pilates
Canada
20 days using the app
January 14, 2024

I had the pleasure of participating in Timesact’s inaugural “Let’s Celebrate Entrepreneurship Together” virtual event in December 2023. I appreciated the opportunity to share more about my small business, Poppy + Monarch, including why I started it, challenges I’ve faced and the learnings from them, and what I envision for the future of my business. Fellow business owners, I highly recommend that you participate in Timesact’s next virtual event. It’s a wonderful space to discuss your passion and introduce your products to a new audience.



Additionally, I had a great experience with Timesact for pre-orders of sweaters and tote bags on my Shopify store. The integration with Shopify was seamless and the plug-in elevated the look of my shop. I had great success using the pre-order feature and plan to use it again!

Poppy + Monarch
United States
About 2 months using the app
February 13, 2024

We recently added this app to our Shopify store, and the experience was fantastic! The app is super user-friendly, making setup a breeze. What really impressed us was the top-notch support – quick, responsive, and they guided us every step of the way. Highly recommended for a seamless Shopify experience!

FoundryFineJewelry
United States
13 days using the app
February 29, 2024

The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!

Happy Feet Play Mats
United Kingdom
1 day using the app
March 5, 2024

It is without the best guided support I've had to date. Superb.
Thankyou Jolo ;)
Crafty Wink Clothing
Northern Ireland

CRAFTY WINK CLOTHING
United Kingdom
Over 2 years using the app
Edited March 2, 2024

Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.

Stilote Luxury Handbags
United States
4 months using the app
April 9, 2024

The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.

Smithers Swimwear
Australia
5 months using the app