Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy pre-order setup, and seamless integration with various themes. It's praised for efficient handling of pre-orders and back-in-stock notifications. The customer support is quick and helpful, with team members often mentioned for their assistance. The app offers a cost-effective pay-as-you-go option and is appreciated for its multi-language support and ability to handle large product quantities. However, it lacks automatic translation.

January 8, 2024

This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.

JOHI Design Studio
United States
8 months using the app
February 1, 2024

The developers of this app are super nice! I contacted them about an error I got after switching theme, they just solved it for me in 10mins, with some detailed tutorials of how to send collaborative code and accepting request attached. Great work, thanks!

象爪ELECLAW
United States
9 months using the app
February 3, 2024

Jonathan was most helpful, not only quickly resolving my issues but also proactively suggesting improvements and applying them after my consent.

It was one of the best supports I have ever received.

BCBY
Portugal
9 months using the app
January 24, 2024

Set up was fairly straight forward. I did all my own set up and connecting then used the free call to make sure I did it all correctly. Jolo was very helpful on the call and in 15 minutes we had it all checked over and ready to go.

BowBars Archery LLC
United States
5 months using the app
January 4, 2024

I use this app quite a lot. Never had any issues. Easy to set up and update.
And I just spoke to Jolo - their customer support rep, via video call. I love their customer support!

Brainrich Kids
United States
Over 2 years using the app
January 22, 2024

Amazing experience working with Jonathan! So friendly, knowledgable, and willingness to help with any and everything!

I recommend him 100x over!

Jonathan is the best!

Hanifa
United States
Almost 2 years using the app
January 29, 2024

The speed that Timesact helped me with a problem today was amazing. I have used their preorder since March 2022 and absolutely love it. They are first class.

The Promise Ring Co.
United Kingdom
11 months using the app
January 26, 2024

They go beyond and then some in customer service. Set up was user friendly. Don't be afraid of using this tool for your business. Think of it like having another person on your staff. I'm so glad I have them on my team.

317GetaGrip
United States
29 days using the app
January 14, 2024

I had the pleasure of participating in Timesact’s inaugural “Let’s Celebrate Entrepreneurship Together” virtual event in December 2023. I appreciated the opportunity to share more about my small business, Poppy + Monarch, including why I started it, challenges I’ve faced and the learnings from them, and what I envision for the future of my business. Fellow business owners, I highly recommend that you participate in Timesact’s next virtual event. It’s a wonderful space to discuss your passion and introduce your products to a new audience.



Additionally, I had a great experience with Timesact for pre-orders of sweaters and tote bags on my Shopify store. The integration with Shopify was seamless and the plug-in elevated the look of my shop. I had great success using the pre-order feature and plan to use it again!

Poppy + Monarch
United States
About 2 months using the app
December 26, 2023

This app functions exactly like I had hoped. I’ve tried two other pre-order apps, and they were missing some of the features that I find absolutely critical for my business. Not only that, any issues that I’ve had, their customer support is fast and efficient. Highly recommend.

Panther Lights
United States
3 months using the app