Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy pre-order setup, and seamless integration with various themes. It's praised for efficient handling of pre-orders and back-in-stock notifications. The customer support is quick and helpful, with team members often mentioned for their assistance. The app offers a cost-effective pay-as-you-go option and is appreciated for its multi-language support and ability to handle large product quantities. However, it lacks automatic translation.

Edited August 17, 2021

Quite an easy APP to use, excellent technical support. Needed help with implementing the APP and tailoring the look to my theme after installation, the support replied within hours with solutions. Two thumbs up! The APP is doing exactly what I need it to do: take pre-order and give discount on 0-stock variants. I was hesitant for weeks before installation, but relief and happy instantly when finished within 24hours.

jingyayi
Taiwan
Over 1 year using the app
Kairock Partners SRL replied August 17, 2021

Happy to help and looking forward to some great sales and a long-lasting partnership with you!

Best regards,

Andrei from Timesact

July 6, 2021

タイムズアクト|先行予約アプリはとてもいいアプリです!
先行予約アプリは多いですが、これが一番設定が簡単でわかりやすいです。
欲しい機能もすべてそろっているし、便利で使いやすいです。
何よりもサポートが素晴らしい!
わからないことがあったので、チャットで質問をしたのですが、すぐに返事がきました。
英語でも日本語でも丁寧に教えてくれました。
こちらの立場に立ち、とても親切にサポートしてもらいました。
これからも使っていこうと思います。
グレートなアプリです!

purr.in.case
Japan
Over 1 year using the app
Kairock Partners SRL replied July 6, 2021

私たちと一緒に仕事をしてくださってありがとうございます。一緒に予約販売で売上を伸ばしていきましょうね。

よろしくお願いします。

タイムズアクトのアンドレイ

September 19, 2022

I was able to set up my products' preorder in less than 3 min. Their customer support was great, answering a question I had within that timeframe. Thank you Andrei CX
I fully recommend it

Resin Art Flow
Canada
Over 1 year using the app
June 7, 2021

Awesome app. Exactly what I was looking for to showcase my pre-sale products. Customer service is amazing. They personally helped me format everything to look just right on my custom designed website. Highly recommend.

Blue / Green Training
United States
Over 1 year using the app
Kairock Partners SRL replied June 8, 2021

Thank you for the awesome review! We're pumped to work together to grow your sales with pre-orders. Thank you for letting us be a part of your entrepreneurial journey!

Best regards,

Andrei from Timesact

February 14, 2022

Application top, et support très réactif
Le support à résolu notre problème de compatibilité entre l'application et notre thème de façon très rapide
je recommande

La Brigade de l'équipement
France
Over 1 year using the app
Kairock Partners SRL replied February 15, 2022

Merci pour cette aimable critique! J'attends avec impatience votre campagne de précommande. Je suis sûr qu'elle sera un grand succès.

Meilleures salutations,

Andrei de Timesact

January 5, 2022

The customer service has been amazing! Andrei has been quick to response and super helpful. He helped me set the app for my custom theme exactly as I wanted. So far everything looks perfect!

Hamoudii
United States
Over 1 year using the app
Kairock Partners SRL replied January 7, 2022

Thank you for the great review! More than happy to help and looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timesact

Edited December 29, 2021

Uso esta app para mis productos pre-order, el servicio de atención al cliente es excepcional y rapidísimo. La app que necesitaba para mi tienda sin duda! Gracias!

Leandra
Spain
Over 1 year using the app
Kairock Partners SRL replied December 29, 2021

Muchas gracias por la impresionante reseña. Espero una gran colaboración que nos haga crecer a ambos.

March 23, 2022

It is a really easy app to use, the free plan is better than others offered by similar apps as allow you to have 10 free pre-orders when others normally just offer 1. Also the customer support responses quickly and provide customised features according to your shopify theme, it was really helpful! Very happy about the app definitely recommend it!.

Another Treasure
United Kingdom
Over 1 year using the app
Kairock Partners SRL replied March 24, 2022

Thank you for the wonderful review! It's my pleasure to support entrepreneurs on their way to the top. Looking forward to an amazing pre-order campaign for your store.

Best regards,

Andrei from Timesact

Edited September 17, 2021

This is the 2nd store I have installed this APP. Worked just as described and very simple to use, loved what it's doing for my stores. Great technical support; had some styling and custom function issues, they fixed them perfectly on the first try within few hours. I am happy!

菁雅藝
Taiwan
Over 1 year using the app
Kairock Partners SRL replied September 17, 2021

Thank you for the great review! Very happy to see your business growing and our app playing a role in that growth.

Best regards,

Andrei from Timesact

February 1, 2021

Fantastic app, I tried many other pre-order apps including top rated ones and this is the only one that provided an easy interface, worked well and was free from serious bugs in core features - all the others failed on all 3 accounts! When I had a minor issue (which did not affect my selling!) the service team had it sorted very very quickly. Hope to work with them for a longtime.

Daily Christian Goods
New Zealand
Over 1 year using the app
Kairock Partners SRL replied February 1, 2021

Thank you for the great review and for being open and giving us feedback on the app!

We hope to make your business grow a lot in 2021!

Best regards,

Andrei from Timesact