Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

Edited September 10, 2021

Easy to install and use for a small number of the products to sell. If you have lots of products and want to change some settings for all....it is a problem.. there are no batch function such as select all, apply all, etc... The support person kindly offered to provide such a script for our specific use... but I did it manually by myself… I spent two hours intensively for a trivial simple task. .. I regret that the support person should have done the SCRIPT process from the beginning.

Cooling Wear by SUN-S USA
United States
Over 1 year using the app
Kairock Partners SRL replied September 11, 2021

Thank you for the review! We're working on adding a "Add all products" functionality and we want to thank you for the feedback in this sense. I can easily help you until the solution is live with a custom script. Just reach out any time you need it.

Best regards,

Andrei from Timesact

November 11, 2022

Alles in allem eine sehr gutes Tool. Auch technische Hilfe war sofort da um ein bestehendes Problem zu lösen. Von daher alles top und es sieht auch gut aus. Danke!

TCG-Buddies
Germany
Over 1 year using the app
November 17, 2021

I'm just about launching my store and starting with pre-orders. I needed an a pre-order solution that would grow with me and Timesact is it! Andrei has been super responsive and supportive answering every question I've asked on chat and over email. He helped address a few challenges I was having with my custom theme and resolved all in a matter of minutes. There are new updates in the pipeline that he shared with me that will address my other pre-order needs. I highly recommend this app. The support is more than 5 stars!

ekaterra-co
United States
Over 1 year using the app
Kairock Partners SRL replied November 17, 2021

Thank you for the great review! Very happy to be a part of your store's success and looking forward to a great long-term partnership that helps us both grow!

Best regards,

Andrei from Timesact

Edited May 27, 2021

I had an issue with the app getting started, Andrei fixed the issue in no time, very polite and fast

Happy Glow Skincare
United States
Over 1 year using the app
Kairock Partners SRL replied May 27, 2021

Thank you kindly for the great review and for letting us be a part of your entrepreneurial journey! I am sure your new collection will be a smash hit.

Best regards,

Andrei from Timesact

January 23, 2022

The set-up was super easy and when I did have a question it was answered promptly by Andrei. I absolutely love the pre-order badge on my product pages - you can check it out on my site at vivian-rose.shop - 5 star app!

Vivian Rose Shop
United States
Over 1 year using the app
Kairock Partners SRL replied January 25, 2022

Thank you so much for the wonderful review! Your store is beautiful and I'm happy to play a small part in making it grow.

Best regards,

Andrei from Timesact

Edited August 17, 2021

Quite an easy APP to use, excellent technical support. Needed help with implementing the APP and tailoring the look to my theme after installation, the support replied within hours with solutions. Two thumbs up! The APP is doing exactly what I need it to do: take pre-order and give discount on 0-stock variants. I was hesitant for weeks before installation, but relief and happy instantly when finished within 24hours.

jingyayi
Taiwan
Over 1 year using the app
Kairock Partners SRL replied August 17, 2021

Happy to help and looking forward to some great sales and a long-lasting partnership with you!

Best regards,

Andrei from Timesact

July 6, 2021

タイムズアクト|先行予約アプリはとてもいいアプリです!
先行予約アプリは多いですが、これが一番設定が簡単でわかりやすいです。
欲しい機能もすべてそろっているし、便利で使いやすいです。
何よりもサポートが素晴らしい!
わからないことがあったので、チャットで質問をしたのですが、すぐに返事がきました。
英語でも日本語でも丁寧に教えてくれました。
こちらの立場に立ち、とても親切にサポートしてもらいました。
これからも使っていこうと思います。
グレートなアプリです!

purr.in.case
Japan
Over 1 year using the app
Kairock Partners SRL replied July 6, 2021

私たちと一緒に仕事をしてくださってありがとうございます。一緒に予約販売で売上を伸ばしていきましょうね。

よろしくお願いします。

タイムズアクトのアンドレイ

January 24, 2023

Works well for my business. Had to use customer support a couple of times to make things look right for my store and each request was dealt with very quickly and to my total satisfaction.

FibreHut Limited
United Kingdom
Over 1 year using the app
July 1, 2021

Con le precedenti applicazioni c’erano stati dei problemi, avevo quasi rinunciato all’app di preordine, quando poi ho conosciuto questa meravigliosa app con cui ho risolto tutti i problemi. Il supporto è davvero professionale ed amichevole, consiglio a tutti di provare questa app.

Fruits & Jewels
Italy
Over 1 year using the app
Kairock Partners SRL replied July 1, 2021

Grazie per la grande recensione! Felice di far parte della crescita del vostro business con i preordini!

Cordiali saluti,

Andrei di Timesact

June 7, 2021

Awesome app. Exactly what I was looking for to showcase my pre-sale products. Customer service is amazing. They personally helped me format everything to look just right on my custom designed website. Highly recommend.

Blue / Green Training
United States
Over 1 year using the app
Kairock Partners SRL replied June 8, 2021

Thank you for the awesome review! We're pumped to work together to grow your sales with pre-orders. Thank you for letting us be a part of your entrepreneurial journey!

Best regards,

Andrei from Timesact