Reviews (1,707)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

September 29, 2022

Great app for a simple pre-order solution and very quick and great support for helping customize and set up the app to work.

Knabstrup Keramik
Denmark
About 1 year using the app
September 26, 2023

I recently installed the Timesact app and integrated it to my Shopify store. I was able to set up a free 1x1 zoom meeting with one of their reps, Solo, and it was super helpful. Solo went over all of the function within the Timesact app and gave me a demonstration on how to navigate my account and settings. Highly recommend to other users!

Vita Pacifica
United States
About 1 year using the app
May 5, 2022

Great app and great value for money when compared to similar apps. Support is always great, and fast and they take care of the issue without you doing anything

Black Hammer
United Kingdom
About 1 year using the app
Kairock Partners SRL replied May 9, 2022

Thank you so much for the awesome review! Happy to see the value the app is providing for your business and looking forward to ever greater results!

Best regards,

Andrei from Timesact

August 12, 2022

Very happy with the cleanness of the app for my preorders as well as how great they are with the tech support for cleaning up the extra code I didn't need in my site. Thank you for that!

Candice Gilmer Books
United States
About 1 year using the app
Edited October 13, 2021

Works awesome, looks great, and the team helped me installing pre-order badge free and very fast (thank you, Andrei)! I'm very pleased with this app and will definitely recommend.

WEIRD KULT
Denmark
About 1 year using the app
Kairock Partners SRL replied October 13, 2021

Thank you for the awesome review! I'm sure your pre-order campaign will be huge success and we're all happy we can do our small part to support you.

Best regards,

Andrei from Timesact

July 31, 2023

Fantastic app. Amazing customer service. helped me fix all of my problems with no hesitation. One of the best apps I have ever used.

averagejoescoffee.com.au
Australia
About 1 year using the app
July 20, 2023

I was looking for a Pre-Order solution and decided to download Timeact. I found the app to be very intuitive and was able to set up my Pre-Orders fairly quickly and easily. I decided to enroll in the free onboarding session that would take place the following morning just to ensure I didn't miss anything in the set up process, and to get any advice from the Timesact team in best practices. The rep, Rommel, was so amazing in helping to answer my clarification questions, he ended up coding a few items so that my Pre-Order banner showed up correctly, and made suggestions and recommendations to consider as I planned future products. He even explained the pricing structure which was not very clear to me in the app.
Overall, I'm super happy with the app and look forward to leveraging it for my business!

Social Joe Coffee
United States
About 1 year using the app
November 30, 2022

I had such great customer service from Princess, who was so quick at responding to my request. They fixed the issue I was having so fast and I was really looked after from start to finish. Would highly recommend! Great customer service and great app. Thank you Princess :)

Islands Chocolate
United Kingdom
About 1 year using the app
March 1, 2022

I have literally tried different types of pre-order apps. Some of them bugged my website (still trying to fix it on their end). Once I downloaded this app, it was very straight forward. Great for starting up businesses. And I was help immediately when I was looking for color change and word changes. 100% satisfied with customer service. Super kind. And definitely will continue using this app! Thank you!

EllieMelly
United States
About 1 year using the app
Kairock Partners SRL replied March 1, 2022

Thank you so much for the awesome review! Happy to help and looking forward to an amazing pre-order campaign for your store.

Best regards,

Andrei from Timesact

October 8, 2021

just started using the app, it looks great and Andrie made it look even better within minutes. Due to the shipping and raw material delays I am sure we will need this app more than ever.

Racing Additives
United States
About 1 year using the app
Kairock Partners SRL replied October 8, 2021

Thank you for the great review! I'm sure you have many pre-order sales coming your way soon.

Best regards,

Andrei from Timesact