Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

December 27, 2021

L'équipe support est au top, elle m'a résolu un bug qui durait depuis des mois avec une rapidité sans précédent. Je recommande fortement cette équipe sérieuse et ce produit facile a configurer.

Nomacare
France
10 months using the app
Kairock Partners SRL replied December 28, 2021

Merci pour ces mots gentils ! C'est un plaisir pour nous de vous soutenir et de travailler à la croissance de votre entreprise. Merci de nous avoir choisis comme partenaires technologiques pour vos pré-commandes !

Meilleures salutations,

Andrei de Timesact

June 2, 2021

This app integrates intelligently with our product list, and allows us to categorize how we pre-order (to not lose any sales), by those items that are temp out of stock, versus those that we wont start selling for a few months. Andrei is exceptionally responsive to get you up and running quickly (there is always some coordination needed to get it the way you need). Great app.

Svalle
United States
10 months using the app
Kairock Partners SRL replied June 2, 2021

Thank you so much for the great review! We are very happy to partner with you so that you can achieve your goals for pre-orders and grow your sales.

Best regards,

Andrei from Timesact

April 13, 2022

First time using the app, the preorder banner wasn't showing up in our shop. A quick email to their support and they had it up and working right in a very timely manner. Very fast and very professional. They knew what they were doing and wont have to do it again, fixed it so when we run any preorders it will always work. Thank you

Brez Coffee Co
United States
10 months using the app
Kairock Partners SRL replied April 13, 2022

Thank you do much for the generous review! Very happy to play a small role in your success.

Best regards,

Andrei from Timesact

Edited December 14, 2020

So easy to set up, & when it didn't have a feature I needed, the developer added it quickly and accurately.

Halo Coffee NZ
New Zealand
10 months using the app
Kairock Partners SRL replied December 14, 2020

Thank you so much! You have an awesome sustainability cause that we are very proud to have even a small role in furthering. Here's to many sales and many pre-orders I am sure to come!

Best Regards,

Andrei from Timesact

February 12, 2021

Incredible support from these guys. App is quick and easy to use. They even added some new functionality based on our feedback. Excellent value for money.

FCubed Fitness
United Kingdom
10 months using the app
Kairock Partners SRL replied February 12, 2021

Thank you so much! Our app is only made better by people like yourself because you take the time to explain you needs and validate our process.

We are very fortunate to have wonderful users and our hope is that we can help your business grow to new heights.

We're very grateful for you,

Andrei from Timesact

Edited March 22, 2023

1 A support. etwas was nicht passt, wurde passend gemacht.
Danke an Robert und das Team.
Sogar Verbesserungsvorschläge wurde angenommen und beim nächsten Update umgesetzt.
Hier geht man auf Kundenwünsche ein und hilft wo man kann.

MRM-BODY
Germany
10 months using the app
April 20, 2022

Excellent customer service around the clock. Helped fix my issue within hours. Highly recommend this effortless pre-order app.

Beak & Skiff / 1911 Established
United States
10 months using the app
Kairock Partners SRL replied April 24, 2022

Thank you for this wonderful review! Thank you for choosing us as you technology partners and looking forward to an amazing pre-order campaign together.

Best regards,

Andrei from Timesact

July 30, 2022

Fantastic tech support. App works well and is easy to use. I recommend to any store owner who does pre-orders

Melco Fabrics
Australia
10 months using the app
May 21, 2022

Cette application est très bien § service client très réactif , je recommande !
Andrei répond très rapidement.

Maline Bodywear
France
10 months using the app
Kairock Partners SRL replied May 24, 2022

Merci beaucoup pour cette incroyable critique! Je me réjouis d'une excellente campagne de précommande pour votre magasin.

Meilleures salutations,

Andrei de Timesact

December 2, 2022

This app is the most best one for free plan, and the support team like Proncess, Robert are very helpful, they helped me fix the mobile side of the pre-order button of my product page and fix the speed meanwhile, they replied very quickly and answered all my questions. The settings are all easy to use. I recommend 100%!

WAAMII
United States
9 months using the app