Pre‑Order & Restock | Timesact , 908 reviews

Straight forward app. Would recommend to have an onboarding session. Integration went even faster by having a direct call with support team!!!

Merchant in Germany here in the apparel and fashion. I have been using Timesact app since around 2 weeks now for use-cases Pre-Order and Back in Stock notifications. I am quite thorough when testing an app and I am very impressed with Timesact. Here in detail my excellent experience so far:

- The onboarding session is definitely a value-adding benefit. I allowed myself some days to test the app before having the session, so I could bring questions to the onboarding session. June was the person onboarding me - very friendly and very professional. I have a highly customized theme and for this reason I found some things that didn't work completely out-of-the-box (mainly badges and position of texts in the product and collection pages). This was solved in a couple of hours after the onboarding. 5 stars here.

- As I prepared to go-live with the Pre-Order for many products, some more little bugs were found (again, because my theme is highly customized and not because the app has issues). I used the in-app chat to report the issues and got immediate feedback on the chat from Miezty. Also extremely friendly and professional. As the issues had to be solved by development, Miezty passed the information to them. Once again, a couple of hours later I was getting an e-mail from Robert informing me that the issues were fixed. 5 stars here.

- The video tutorials are very content relevant, straight to the point and very helpful. 5 stars here.

- The app offers many use-cases (not only Pre-Order) but I find it also easy to use and easy to find our way around it. Before shooting anything to support, I usually search on the tutorials if there is anything regarding the topic I need - usually there is and my questions are answered there. 5 stars.

- I find the pricing very fair. Very flexible, especially for a small merchant like me. And especially when you are trying out Pre-Orders for the first time and you have no idea of how many you will get - you don't have to commit from the beggining with the expensive prices of some other similar apps, running the risk of paying heavily just to find out you get a couple of pre-orders. 5 stars also for the price structure.

I can only recommend this app.

Jonathan was great and very thorough! He helped us get our preorder button up and running with no issue

Jonathan was great. he helped me set up all me pre order and back in stock buttons and walked me through the whole app. i am excited to use it and continue learning. Highly recommend!

superb on boarding video chat got everything up and running smoothly! So far so good. looking forward to partial payment options

Great app so far. We had a couple of minor issues that conflicted with our current theme, but the team was super helpful and got them taken care of in a matter of minutes.

These guys and girls are rocking. Very good support, fast and instant. The app works great and without issues. Easy to understand. Love when you can use something without the learning curve. Thank you for being so helpful, Princess.

Jonathan was so helpful getting the Timesact app set up on my store. My collection page was being a bit difficult with displaying the pre-order badges but managed to get it sorted. I haven't started the sale yet but so far so good!

Great app with many features (pre-order, backorder etc..) that make everything easier. Special mention to the customer service that is super efficient and always online! Thanks

Great onboarding! Jon was very helpful and assist us in resolving some conflicts with our current store theme on the spot. Great customer support!