Preorder Now Presale Timesact

Preorder Now Presale Timesact

Reviews (1,803)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and enhancing inventory visibility. It offers features like "notify when back in stock," flexible pre-sale options, and customizable badges. Users appreciate its intuitive interface, reliable performance, and features such as partial payments and scheduled shipping. The customer support is praised for being responsive and professional, providing 24/7 chat, prompt email replies, and real-time virtual meeting options.

March 3, 2026

After a long time researching which app would be perfect for my shop's pre-order and notify me (email collection) functionality, I decided to give Timesact a try. The free functionality is so good, and when I was playing around and setting things up the first hour of downloading it, I ran into an issue (which ended up being my theme's issue, not theirs). I chatted with customer support and immediately got help. Not only that, I got transferred to someone that can code the theme, and we got on a quick call so she could fix it for me and show me some features of Timesact (shout-out to Rochelle!!!). I said this on the call and I'll say it here: it's unbelievable the amount of customer service I received without being a paying customer. Totally mind blown, and the app works perfectly for what I'm looking for. I was going to upgrade anyway down the road, but now I'll definitely be upgrading. If you're on the fence, this is a sign to not be - just download Timesact!

Tanuki Matcha
United States
3 days using the app
March 5, 2026

Very powerful and flexible app. Support is stellar. Thanks Princess!!

Human Sweat Records
United Kingdom
12 months using the app
January 21, 2026

I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

Soils Alive
United States
4 days using the app
February 8, 2026

Great app for pre-order and exceptional support from the team. Would highly recommend!

Verzoe
United Kingdom
12 months using the app
November 25, 2025

The app has worked extremely well to fix my problem. There were a few formatting issues for my template that the team was able to fix within hours. A great app and an even better team behind it!

Clarets Fine & Rare Wines
United States
4 months using the app
February 20, 2026

Fast, helpful, and solved my issue quickly. The team fixed a badge positioning problem on my product page without any hassle. Highly recommend Timesact for anyone setting up pre-orders on Shopify!

Phoolishphiloshpher
United States
1 day using the app
January 19, 2026

Exceptional!!! Ken was a great help…extremely knowledgeable and very professional. I would highly recommend the app to anyone. Great app and great support.

Rice & Tees
United States
9 months using the app
March 4, 2026

The range of subscriptions are amazing and reasonably priced! Giving me unlimited possibilities from setting up successful Presales to sending polite delay emails to customers. This app has made my business life so easy! Such a gamechanger!

The customer support is fast and outstanding-Marie was fantastic

Rustler Co
Australia
About 18 hours using the app
December 16, 2025

Have used the app on many stores and it works flawlessly. Reached out to customer service when notification badges were not working correctly on my customized theme and they were able to get the badges up and running quickly and communication was fantastic

The Campus Store
United States
8 days using the app
March 1, 2026

I experienced issues with PayPal/Shopify integration platforms after downloading the app due to the latest update. After reaching out to technical support, the team was able to resolve an issue I had been working on for a day, within minutes! Very knowledgeable, kind, and accommodating team. I highly recommend going with this product. You will definitely receive any support you need and the app itself is more intuitive than others I have used.

Agape Presents, LLC
United States
About 11 hours using the app