Preorder Now Presale Timesact

Preorder Now Presale Timesact

Reviews (1,795)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and enhancing inventory visibility. It offers features like "notify when back in stock," flexible pre-sale options, and customizable badges. Users appreciate its intuitive interface, reliable performance, and features such as partial payments and scheduled shipping. The customer support is praised for being responsive and professional, providing 24/7 chat, prompt email replies, and real-time virtual meeting options.

November 27, 2025

This app have been INVALUABLE to our operations with out of stock items. Support (even on free tier) was incredible. Cannot recommend enough!

The Dash Cam Guys
Australia
About 19 hours using the app
November 3, 2025

The Timeact team are true professionals - they fixed an issue that seemed impossible to solve! Even though the problem wasn’t related to their app, they still found the root cause and made everything work perfectly. The app itself is super convenient and easy to use.

I’ve been working with them across two stores, and I’ve never had a single problem. Their support is lightning-fast, polite, and always ready to help. I just want to praise, praise, and praise them!

Highly recommend!

JACOB LEE
United Arab Emirates
13 days using the app
November 14, 2025

The best thing about it (regardless of its easy navigation) the live support you get!

Thank you for this app which makes work flow easier

ironyhome
United Arab Emirates
About 1 year using the app
November 13, 2025

A very useful app with quick customer service. I chose this because I can chat with their support team quickly. Easy to use so this app company with me in my previous and present company.

KAIYA BABY GARMENTS CO., LIMITED
Hong Kong SAR
About 1 year using the app
February 24, 2026

Very useful and customizable app. Responsive customer service too.

Water Wise Group
United States
8 months using the app
November 19, 2025

Super fast support I was trying 2 others and they got it working fastest and the interface has a bit of a learning curve but is better than the other two.

okoliving
United States
1 day using the app
December 19, 2025

Fast customer service and support. Very happy with this app + team.

XOXO Valentine Design Studio
Canada
11 days using the app
February 26, 2026

Highly recommended. Works like a charm, and they have a fantastic client service!

Rulouri de Gazon
Romania
1 day using the app
February 6, 2026

I’m currently still in the setup phase of my pre-orders, but I already wanted to leave a 5-star review!

I chose Timesact because it seemed very complete and perfectly aligned with what I had in mind - especially the separate carts when mixing in-stock items and pre-orders, which is incredibly convenient.

What truly convinced me, though, was the support. I had a setup call with their team and they helped me adjust everything quickly and efficiently. Super responsive, clear explanations, and real help - not just generic answers.
I feel that I'll be helped efficiently and quickly if and when needed, I'm not alone :)

A big bravo to the team! Now I understand why this app has so many 5-star reviews :)

Maison de Mamoulia
France
4 days using the app
March 6, 2026

Great introductory call; Ken was clear, to the point and covered everything in the demo.

Baz & Co Skincare
United Kingdom
About 22 hours using the app