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Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date.

Great Customer Service.

I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!

The app works as it should. I've used this app for at least 6 months now. I'm happy with it, as I have made sales from the app. So far, customer service is very quick (within minutes) and resolved my issues just as fast. I recommend it.

Pam is a superstar - so patient and tested everything for me to make it was working correctly! Each time I need support, someone is always available to step in and help as quickly as possible. Thanks team!

Phenomenal customer support. I've been with them for years. Just realized an issue with our pre-orders not working (turns out its a theme issue, not theirs) and man was support fast, patient and thorough!

I am super impressed.