tiny Email Marketing

Great product

I get really good help.

Tushar, helped me directly and solved my problems.

Really good support!

the support team is helpful

Used Tiny Email for two campaigns so far; super easy to create and launch a simple campaign. Comparatively, ease and learning to make your first campaign has been a much more enjoyable process compared to other email marketing platforms. Customer service with Mashiar has been met with quick replies and helpful information.

From my conversation with them, it seems that customer service is above all else, everything is organized, detailed, and 24/7 support.
Highly recommend the app!

Best App ever.

I really like this application. It did takes me almost a week to set up my custom email because the confirmation email kept lagging (took hours sometimes days) to my Zoho inbox then I would see it just barely too late and it would decline confirmation. I reached out to support about it but the support was a little slow, being a small business owner I get it, we all have lives just wish support was a bit more helpful. They did offered to book a call but the hours they had were early mornings for my time zone. That set aside the app is really good and useful which is why I took the effort to set it up and use it. I guess most good things can take some time to set up. I think for most people the confirmation of your email address comes no problem. The email templates are nice and easy to brand and customize. I look forward to using this app more to help boost sales!

The pricing of this app is good and some of the concepts are there too. That is about all.
I never leave reviews for apps but I don't want you wasting your time on this... i had to delay a campaign 2 weeks and ended up remaking it in a different email platform (just paid for omnisend) as I could not get this platform to work.
Originally it worked in safari, but then the platform stopped loading (just a grey screen). Then it worked in firefox, then it stopped working. Then tried brave and duck duck go's browsers and none of them worked (downloaded extra browsers). So then I tried editing and spending hours on another computer (windows pc) to edit and it worked there. However I had already spent so much time trying to get it working, it was frustrating but i didnt want to lose the time spent (i should have just cut my losses there)
I spent the time and got the campaign as I wanted it and tried to send some test emails - all went to spam (ok they are test emails).
Then I tried to use the segments - creating inside tinyemail - didnt work. Gave me 0% of the contacts which were meant to be in the segment.
Tried by making the segment in shopify and syncing - didnt work again - this time though gave me 25% of the contacts meant to be in the segment.
Then my trial ended as i had already used a week just trying to get the platform set up (despite having emailed asking for a trial extention as I couldn't access the platform itself, there was a 'we could do that' reply but no action or reply despite following up). And the whole 'segment' thing stopped working
Then I just downloaded the contacts from shopify to upload to tinyemail - that worked.
However I then sent another email - just to my own email address as a 'trial run' of the campaign. - Went instantly to spam and the emails preview did not work (the tracking link was showing in the preview, not the preview text). So I contacted support - they suggested try again. So I did that. Same issue - spam and link instead of preview text.
I messaged tiny email multiple times over the course of this about all these different issues and i got no support whatsoever - whoever I talked to had no clue and despite me sending multiple screenshots they either did not think it was an issue or asked to 'call me' - what is 'calling me' going to do late on a friday night? I have already spent hours talking to support and trying to get the campaigns set up - i have sent multiple screenshots of the issue. Talking to me on the phone is just going to waste my time.
So please do not try downloading it because it is cheaper and lets you send more emails.
After i could not solve the issue of it going to spam constantly on many different email addresses (had configured dkim and all - which they have the most confusing guide for btw) and the preview text being a link not the text, I gave up.
I paid for omnisend (which i was thinking of changing from) and remade all the emails again there (there were 8 of them).
So just don't waste your time here.. they need to 1) fix all these bugs which makes the platform unuseable 2) fix the issues with the preview 3) fix the issues with the segments 4) train their support so they know something about the platform 5) be willing to actually fix issues as opposed to make up reasons it doesnt work or just say it works when it doesnt...
And that is not even to start to talk about the bugs in the email editor or with the countdown timer (which kept getting bugs and changing the time).

If you're looking for an email marketing platform that is both easy to use and highly effective, look no further than TinyEmail. I've been using this app for several months now and have been blown away by how much it has helped me streamline my email marketing efforts. The email builder is intuitive and allows me to create professional-looking emails in just minutes, and the segmentation and personalization features are top-notch. I can quickly and easily segment my lists based on various criteria, and then send tailored emails that resonate with my audience. If you're serious about email marketing, TinyEmail is a must-have.

TinyEmail has one of the best support here on Shopify and a great UI/UX. Fast replies. I am eagerly waiting on the flows feature and hope they will give us more flexibility and customizable options on creating the email flows that we want. Also a pabbly integration would be very helpful! Keep it up!