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Great support, Mr. Laxman had all the patience in the world we me. I am old and slow.
Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...
Hello,
I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction.
After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused.
Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience.
Please feel free to reach out to me directly at vishal@tinyemail.com for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!
Does what it tries to do greatly. Thank you for the great service! The door is responsive and helpful as well.
Thank you for the feedback! We do try hard :)
We've tried many email marketing apps and they were all lacking ...until now! We were looking for ease of use, great templates, A+ customer service and affordability! This checks all of our boxes! Very satisified!
Thank you for choosing TinyEmail as your email marketing platform! We're glad to hear that we checked all of your boxes and that you're satisfied with our product.
Our team is constantly working to improve our templates and customer service, so please don't hesitate to reach out if there's anything else we can do to help make your experience even better. Thank you again for choosing us and happy marketing!
Great app for email marketing campaigns, very less on pricing and customer service is also very helping, highly recommended.
where do I start!! Its an awesome company. From customer service to the service its providing. Mashier from the customer service team is so nice, she help me with all questions, issue in a timely manner and the way she answer make me feel warm and well taken care of! Thanks very much Mashiar. Also, among all the expensive competitor out there who are charging like hundreds to thousands per month, Tinyemail really make email marketing affordable to everyone. Thanks again team for all your help!!
Thank you for your kind words, Momavo Jewelry! We're happy to hear you've had a positive experience with our team and product. Our mission is to make email marketing accessible to everyone, and it's great to see that we're succeeding in that goal.
Thanks again for choosing tinyEmail, and we hope to continue serving your marketing needs well into the future.
TinyEmail has one of the best support here on Shopify and a great UI/UX. Fast replies. I am eagerly waiting on the flows feature and hope they will give us more flexibility and customizable options on creating the email flows that we want. Also a pabbly integration would be very helpful! Keep it up!
If you're looking for the best email marketing provider, you can't go wrong with TinyEmail. They offer a wide range of features and are always innovating to stay ahead of the curve. Plus, their customer service is so friendly and they're always willing to help you get the most out of your account.
Thank you for choosing tinyEmail, Bodega Wellness! We're thrilled to have you as a customer and appreciate your kind words about our features and customer service. Our team is passionate about providing the best possible experience for our users, so we're glad to hear that we're meeting your needs. Thank you for recommending us, and we hope you'll continue to use tinyEmail for all your email marketing needs.
top!
Firstly I should say that I'm not a very IT savvy person but it just took me an hour or so to send out a pretty good-looking e-newsletter to all our Shopify customers - linking to subscribers was super easy.
I requested some help on social media links and got a comprehensive (and understandable!) response within 30 minutes. There is a good range of templates although I didn't find it that easy to alter them, but I'm sure that that will come with practice. This is genuinely the only free app that allows you to send out a decent number of emails every month. Very happy user!
Thank you for the kind review! Thrilled to see you are up and running using TinyEmail. There are a ton more easy-to-use features and functionality we are bringing to the table. All with the intention to let businesses focus on their messaging rather than having to master a complex tool!