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I just started this app today, but if it is as good as their customer service, I know I made the right decision. Rahul their customer agent was so helpful, kind and patient with me today that he should get a raise.
Great job Rahul and Tiny Email for hiring him.
Awesome support with the app making sure everything is setup properly
Hi M&R Automotive,
Thank you so much for taking the time to share your experience with tinyEmail!
Your positive words about our seamless setup and support team truly made our day. 🚀 We genuinely appreciate your kindness!
Our commitment is to make tinyEmail as a go-to choice for all your email marketing needs.
Don't hesitate to reach out anytime—we're available 24/7 to assist you!
Regards,
Team tinyEmail
Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.
I just started with the app but it seems quite good. Support is very efficient and they are quick to respond to inquiries. I think it will definitely bring positive results.
Dear USolve,
It's fantastic to to see your review! We're thrilled you're finding tinyEmail user-friendly and our support team responsive.
We're confident that tinyEmail will help you achieve positive results with your email marketing campaigns.
Don't hesitate to reach out if you have any questions or need assistance,
we're always here to support your journey.
Thanks!
Team tinyEmail
Laxman was extremely helpful in getting my account setup and gave me a walkthrough of all the features! Very patient, professional and knowledgeable! There are a lot of features to explore so I'm on my way :-)
I have used different email campaigns and I am very impressed with TinyEmail! The service is outstanding and the value is extraordinary! I highly recommend TinyEmail for all of your email marketing projects, you will not be disappointed!
Thank you for the feedback! We appreciate the recommendations. :)
Tricky to get started so needed some help. TUSHAR came to my rescue on chat but as it was difficult to relay what I needed and Tushar jumped on a google meet with me and talked me through everything while I shared my screen. So helpful and patient. He was brilliant.
Thank you for taking the time to share your experience with us. Your detailed review truly made our day!
We're delighted to hear that our customer success team could assist you effectively, going above and beyond to ensure you got the support you needed.
At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.
Again thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.
Quite new to TinyEmail but Mashiar from support was very helpful in getting me setup. It's a very user friendly app, and their Free Plan is very generous. I really liked their vast template selection
Thank you for choosing TinyEmail, Turaag Active. We're glad to have you on board and happy to hear that Mashiar was able to help get you setup. Our template selection is one of our favorite features too! If you need any assistance with anything else, please don't hesitate to reach out.
If you're looking for the best email marketing provider, you can't go wrong with TinyEmail. They offer a wide range of features and are always innovating to stay ahead of the curve. Plus, their customer service is so friendly and they're always willing to help you get the most out of your account.
Thank you for choosing tinyEmail, Bodega Wellness! We're thrilled to have you as a customer and appreciate your kind words about our features and customer service. Our team is passionate about providing the best possible experience for our users, so we're glad to hear that we're meeting your needs. Thank you for recommending us, and we hope you'll continue to use tinyEmail for all your email marketing needs.
Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...
Hello,
I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction.
After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused.
Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience.
Please feel free to reach out to me directly at vishal@tinyemail.com for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!