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Totally useless app. Continously getting error messages during installation. Message always saying they are sorry. Could never instal it, telling me to try again. I tried at least 10 times.
We're really sorry to hear you had trouble installing the app. We’ve sent you an email so we can better understand what went wrong and help get this resolved for you as quickly as possible.
We’re here to help and would love the opportunity to get things working for you.
I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer. I have all my subscriber from our website and have consent.
Hello Adore,
1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund.
2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones.
Compliance @tinyEmail
Good chat support. Janhavi Singh was helpful throughout.
5 stars for sure,better than others
Ninad was very helpful and quick response to help solving the DNS setting issue! great services! thx
Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!
Hi, this is a great free service for companies who want to begin email marketing.
They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.
Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns.
They will continuously promise that they will help you, but then they won't actually do anything.
We had a great experience with the app. If you are looking for one of the best email campaign providers in the market, definitely give this one a try.
Unlimited Contact list
User friendly
Low cost
Email Deliverability is good
Support team is very responsive and reliable
Laxman helped us easily to shift our pre planned to free. Customer support was great.
Dear Budget Salon Supplies Retail,
Thank you for taking the time to leave a review!
We're so happy to hear that our customer support exceeded your expectations.
We value your feedback and are always looking for ways to improve. Knowing you're enjoying tinyEmail, we're confident it will provide you with the tools you need to create engaging email campaigns.
Should you have any questions or require further assistance in the future, please don't hesitate to reach out. We're always here to help you achieve your email marketing goals.
Thank you again for choosing tinyEmail, and we wish you continued success!
Team tinyEmail