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This app is very easy to use. The AI inside is very useful and can be adapted to match our store. You can save lot of time using it :)
Nice app and very easy to use, the AI features are a must have right now.
Top support team as well :)
The App is great for what it presents, the low cost is a plus and is easy enough to use and succeed in what type of emails to be sent. I give it 5 stars so far in my book.
I'll be perfectly honest: I installed this app with the expectation of being underwhelmed. Everyone touts "AI" as their thing; it's become the latest "blockchain" - you know how you could have sold used bubble gum a couple years ago calling it "blockchain enabled"? That's what AI is now. But... honestly, I'm pretty darned impressed with what these folks have done. Their TinyEmail platform is already bomb-diggity, and now TinyEinstein takes it to a whole new level of automated Done For You. I *would* deduct a star because I believe that the two platforms should be connected intrinsically instead of separate entities, but I'm granting them an extra star for just how bloody good the autogenerated emails are. Sure, I'll need to make a couple of edits here and there, but 5 minutes of edits beats the hell out of an hour of building from scratch. Thanks folks; you've done good with this one.
So far 5 starts I recently switched over from wix. The apps from wix never let you do ask much! I’m glad I found this app to continue to communicate with my customers. Thank you !
As a beginner in the world of Shopify, I found the app to be a very useful tool. Despite being small in size, it offers a powerful and responsive email campaign creation feature. The best part is that it is not too expensive, which is definitely a plus.
Came back now a year later to try the app again from when it was released.
Much better emails, actual customer service to assist!
Love the scheduling. Love the AI system to prebuild.
Hi DBC Baby Bedding Co,
We're very sorry that tinyEinstein would not load for you and that customer support was unreachable. It is disappointing to hear this as we pride ourselves on prompt and fantastic customer support.
Our team is aware of the login issue impacting some users and working hard to fix this issue as soon as possible.
Because we were unable to create your account, we were also unable to collect your contact information allowing support to follow up with you.
You have rightfully identified a gap in our support process. We have now added 'email address' as a required field while starting a chat, so if registration fails or a nonuser submits an inquiry, we can respond to the email provided.
We appreciate you identifying this issue for us. As a result, our CEO sought out your contact information online and has reached out to your business to apologize for your experience.
If you or anyone is experiencing product issues, you can reach us via the chat or by:
Email: support@tinyeinstein.ai
Phone: +1 (866) 488-3370
Hours: Monday to Friday from 10 am EST to 8 pm EST
We apologize for your frustrations as we go through the kinks of launching this app & appreciate your feedback!
The tinyEinstein Team
Useful if you are looking to automate ready made templates via the app to be scheduled to send on future dates
Excellent choice if you are time poor or just don't want to set up email automations. Tech support are top notch and very responsive. There are a few features I am looking for, such as editing automations to add things like discounts, and I was told these are on the roadmap so I'm excited for the future enhancements also.
I like how you can edit the templates. But what's best is that it helps me save HOURS of time. I literaly hate doing emails. And now, I don't really have to. BUT, they get done!