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Thank You ! Tim. Tiny Einstein is off the chain. I was shocked when you answered the support call. You politely guided me to fixing my problems rather quickly. I'll be a Tiny E user for life and I'll be recommending it, to every one who need a AI email marketing application.
I like how you can edit the templates. But what's best is that it helps me save HOURS of time. I literaly hate doing emails. And now, I don't really have to. BUT, they get done!
Came back now a year later to try the app again from when it was released.
Much better emails, actual customer service to assist!
Love the scheduling. Love the AI system to prebuild.
Hi DBC Baby Bedding Co,
We're very sorry that tinyEinstein would not load for you and that customer support was unreachable. It is disappointing to hear this as we pride ourselves on prompt and fantastic customer support.
Our team is aware of the login issue impacting some users and working hard to fix this issue as soon as possible.
Because we were unable to create your account, we were also unable to collect your contact information allowing support to follow up with you.
You have rightfully identified a gap in our support process. We have now added 'email address' as a required field while starting a chat, so if registration fails or a nonuser submits an inquiry, we can respond to the email provided.
We appreciate you identifying this issue for us. As a result, our CEO sought out your contact information online and has reached out to your business to apologize for your experience.
If you or anyone is experiencing product issues, you can reach us via the chat or by:
Email: support@tinyeinstein.ai
Phone: +1 (866) 488-3370
Hours: Monday to Friday from 10 am EST to 8 pm EST
We apologize for your frustrations as we go through the kinks of launching this app & appreciate your feedback!
The tinyEinstein Team
Useful if you are looking to automate ready made templates via the app to be scheduled to send on future dates
Laxman was fantastic! Shortly after I enrolled in tinyAlbert, he promptly reached out and provided a thorough explanation of how the application functions. His patience and wealth of information made the experience truly insightful! Thank you, Laxman; I'm looking forward to utilizing this app to enhance my business growth.
Oh-MY!
As a time-starved entrepreneur, Tiny Einstein is a GAME CHANGER!
I've had my premier beauty line with shopify for 7 years, and until now, I finally feel a piece of mind that I'm not 1. leaving money on the table 2. know my consumers are being served to the MAX based on their personal interests and need.
Considering the time, money, and HEART put into my site and my brand - and as a AI Enthusiast - the immersive economy is HERE and Tiny Einstein's incredible customer service and kindness is a cherry on top of my epic experience and excitement of their roadmap and personalization for my brand for the future!
PURE GOLD. DO IT!
Unlike other marketing tools we used that take up our time figuring out how to use them, tinyEinstein had a ZERO learning curve. We just downloaded, inputted a bit of information on the Rovers and it was done. Well crafted AI driven campaigns began delivery to customers and potential customers instantly. We literally turned it on and it work! A+++
Thank you for your kind words, Rovers FC Store! We're so glad you found tinyEinstein easy to use and that our AI-driven campaigns are delivering results for you. We appreciate your business and look forward to working with you long into the future.
The tinyEinstein Team
Automated email marketing and abandoned cart setup in minutes and with the click of two buttons, what's not to love about this app. AI generated emails frees up so much time to focus on other tasks to grow my business. I had trouble never receiving my verification email to correctly use the app but they reached out and helped me fix my account right away. Love to see an app where support responds quickly.
gr8 solution that saves time, make complex stuff simple and lets you focus on your business. But above all the support offered is awesome.
Tim was very helpful getting my site setup. Easy to use and understand. Looking forward to the automatic marketing.