Recenzje (169)
Zawęź
-
Według oceny
Laxman was a great help! I look forward to using this app!
Thank You!
I have reconsidered my assessment and would like to express my thoughts. The app itself and the whole building block on an A.I. is unique and also very good. I can well imagine that there are still some things that could be improved, but the basic building block of the app is excellent in my opinion.
What I find very commendable is that you can set the AI to write the language you want. In fact, for the most part without grammatical errors, if you are not satisfied, you can regenerate it or even enter and edit it manually.
So kudos to the team and I hope there will be more targeted improvements with the app. Keep up the good work.
Laxman did a good job for onboarding and explained everything to my satisfaction
I have to give a big shout out to Tim. He was so helpful in getting tinyAlbert up and running in my shopify store. He was very informative and extremely helpful making the process so easy. Thanks again for all your help!
There are plenty of marketing emails to use on this app that are automated generated for you and sent of for you for only $3 so I would definitely recommend it.
Tim was fantastic helping me get set up. early days but I like what I see so far and just what an overworked founder side person needs to get these critical elements up and running and running consistently.
Firstly, the amount of asking to leave a 5 star review before you've even used the app - hmm that should've warned me.
I learned about this app from Matt from Future Tools.
The support seemed genuine and quick - until I was hit with "pay us $6 to clean your list".
But the cleaning did literally nothing - but I was assured that "Your list has been cleaned, reloaded into your system and your account has been unlocked. Your subscriber count didn't change (as none of those were invalid addresses) but the total customer count with email addresses changed."
I kept telling Tiny Albert - why is your app saying I have 4700+ subscribers I can market to, but Shopify only allows 328 emails to be sent out?
For this, they were charging $90 a month. But less than 10 percent of my list is marketable (my fault as I imported customers from another store - my bad"
But asking constantly - we can help you - but first leave a 5 star review- and when I said I'll leave a five star review when I see results... well I didn't see any results. Not one sale. But the app looked fun!
So bye bye.
Hello Royal Flushh,
Thank you for sharing your feedback with us. We appreciate your honesty and want to address the concerns you've raised in your review.
1. Review Request: We understand your frustration regarding the review request. Our feedback system is designed to collect input from our customers at various touchpoints, including post-app installation for the onboarding experience. Please know that the request for a review that was triggered was not tied to usage-related experience, and we apologize if this was not made clear or if you had your own reservations.
2. List Cleaning: We want to clarify that we do not offer list cleaning services as a standard feature. However, when customers request to optimize their email delivery by cleaning their list, we provide this service for a fee. We apologize if there was any confusion regarding the list cleaning process, and we appreciate your feedback on this matter.
3. Subscribers and Pricing: We want to assure you that we do not impose any restrictions on users to import customers from third-party tools or on the volume of customers imported. Our pricing is based on the total volume of customers imported, including subscribers. However, we understand the importance of flexibility, and you always have the option to customize the list count to suit your email-sending needs.
We sincerely apologize for any inconvenience or misunderstanding you may have experienced during your time with us. Your feedback helps us improve our services and better meet the needs of our customers.
If you have any further questions or concerns, please don't hesitate to reach out to us directly. We value your business and would welcome the opportunity to address any issues you may have.
We hope to hear back from you soon!
Best regards,
Team TinyAlbert 🚀
Hey, would not hesitate to recommend tinyAlbert for your email campaigns. Laxman in the support department patiently helped me to get up and running. Thanks team.
Lovely email marketing,,, very easy to use
This app is so far an amazing experience! Laxman had called me wishing minutes of downloading and onboarding and helping walk me through the application! I am looking forward to the future with tinyAlbert at my side! Let's Go!