Tipo Appointment Booking

MAJ :
le support a été très réactif et la grande majorité des bugs ont été réglés en 48 heures. Je préfère toujours l'ancienne version à la nouvelle , mais celle-ci fonctionne désormais normalement.

J'utilise l'application depuis 2021, malgré quelques bugs minimes elle était parfaite pour mon utilisation, une mise à jour vient de sortir et plus rien ne fonctionne, impossible d'ajouter manuellement un client à un rendez-vous de groupe existant, l'affichage du calendrier (coté admin) est totalement bugé il faut faire des allers-retours dans les mois pour forcer le calendrier à se recharger et voir ses réservations.

Il n'est plus possible de choisir les dates et horaires fermés dans les semaines/mois à venir (exemple les fêtes, jours fériés ect ??). Nous pouvons seulement modifier les créneaux du Lundi au Dimanche et cela sera appliqué pour tout les mois suivants.

l'interface à fait peau neuve mais est plus lente que jamais, mon site est également 2 fois plus lent coté client.

Je mettrait à jour mon avis avec plaisir lorsque tous les problèmes seront résolus, cette app était un 5/5 il y a 3 jours, désormais très mauvaise avec cette mise à jour.

Absolutely five stars—no explanation needed. Laura and her team are always responsive and quickly resolve issues for someone like me who is not very tech-savvy.

Thank you Laure from Tipo for the quick fix, ran some issue with the website and she is dedicated in making sure everything is solved.

This app is incredible! The UI is clean and simple, things are easy to find, there's a ton of editing options that just make sense. I run a catering business and It's just about everything I could ask for in an appointment app. The plan pricing is reasonable as well. Now for the best part of my Tipo experience and the whole reason I'm writing this review, is the customer support. I don't have many problems, but when I do I contact them and they fix my issues perfectly and make it looks like it's easy. I want to give a shout out to Laura specifically, she's a delight and it just gives me confidence for the future in using this app if I ever encounter more problems. Definitely recommend giving them a shot!

Customer service team is fast and efficient

I am very satisfied with this appointment booking app, as it has some benefits that other booking apps I've used don't have. I got excellent help from Laura when I had some technical difficulties, love that it's a real life person and not an AI bot!

The support is very comprehensive.
It would be even better if each person could only reserve one slot per service!

Laura was really patient and she and the dev team worked out my issue I was having with having the Book Now widget appear on my new services-based website. I appreciated the screenshot and link she sent over. They'll help me going forward. Links are good because it saves you time and frustration trying to look for information. Having a Tipo team member just cut to the chase of what I needed to focus on. I was told good thing about the Tipo Booking Appt app and I like that the customer service team was so responsive. H=

Top! Service client irréprochable, Laura a trouvé la solution rapidement! Très satisfait.

Great UI, probably the best I've found. Also the customer service was GREAT. Laura helped so much and was extremely helpful with very fast response times!