Tipo Appointment Booking
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The Tipo team, especially Laura, are excellent and helped us customise our booking app exactly as we needed. Since they have a large time difference to the US, it takes a day to get responses, but as long as you tell them exactly what you need, they will work on it while you are off line and have edits ready for you to see when you check back in. The app itself is perfect for what we need and can customise beautifully with your website.
I am very impressed with this app. It's perfect for my Christmas event bookings. It's customisable, works well and is easy for the customer to understand.
I had a small issue but Laura was so helpful. I got a quick response and the developers actually made modifications for me overnight. If something doesn't work perfectly for you, ask for a bit of help and you will get it.
Highly recommended. Thanks again Laura!
The app works well. Could be a bit more user friendly as it's quite tricky to work out where it gets its inputs from for the info used in the booking. I'm using it to allow hosts to book our room for workshops so a little different to how most people use it probably. The chat help feature is good and they always resolve any problems I have within 24 hours.
サポートがとても親切でした。
日本語でも対応可能でたすかりました。
一つだけ、
お客様からの予約の変更とキャンセルができないので、
今後お客様からもキャンセルや変更の処理ができるようになることを期待したいです。
Tipo is relatively simple and straight forward to set up. We definitely ran into different set up issues and what not; however, their customer service team is very helpful and were able to help us resolve our issues.
To my disappointment they have removed the blackouts option with the latest update, but based on my feedback to them (and many others I assume), they have put it back. Great app and support.
I have been using this app for a few months, and it has been a great asset to my business. Onboarding was very easy, and it worked well. I recommend trying this out for yourselves to see how great it works.
It does almost everything I need! When I reach out to support, they are quick to assist me. Helped me with 2 issues back to back. Very satisfied.
My only suggestions to improve the app:
1. Have the availability to duplicate Services, so you don't have to change all the settings for each new service you create. In my field, I have new services every month, and changing the settings can be tedious.
2. Have the availability to make certain services only available on certain days of the week. The only workaround I have found is to create a blackout for EACH WEEK of the year to blackout consecutive days. It is very tedious.
A very useful tool, that does everything exactly as described. It does take some working out how to set up initially so be sure to look up the documentation before getting frustrated, stick with it and you'll be glad you installed it. If you get too stuck with set up their customer service is also prompt and helpful.
Really great support & help with setting up and implementing the Tipo App. Lots of options to edit to brand alignments that are easy to manage. Thank you Tipo