Tipo Appointment Booking

MAJ :
le support a été très réactif et la grande majorité des bugs ont été réglés en 48 heures. Je préfère toujours l'ancienne version à la nouvelle , mais celle-ci fonctionne désormais normalement.

J'utilise l'application depuis 2021, malgré quelques bugs minimes elle était parfaite pour mon utilisation, une mise à jour vient de sortir et plus rien ne fonctionne, impossible d'ajouter manuellement un client à un rendez-vous de groupe existant, l'affichage du calendrier (coté admin) est totalement bugé il faut faire des allers-retours dans les mois pour forcer le calendrier à se recharger et voir ses réservations.

Il n'est plus possible de choisir les dates et horaires fermés dans les semaines/mois à venir (exemple les fêtes, jours fériés ect ??). Nous pouvons seulement modifier les créneaux du Lundi au Dimanche et cela sera appliqué pour tout les mois suivants.

l'interface à fait peau neuve mais est plus lente que jamais, mon site est également 2 fois plus lent coté client.

Je mettrait à jour mon avis avec plaisir lorsque tous les problèmes seront résolus, cette app était un 5/5 il y a 3 jours, désormais très mauvaise avec cette mise à jour.

The app works well. Could be a bit more user friendly as it's quite tricky to work out where it gets its inputs from for the info used in the booking. I'm using it to allow hosts to book our room for workshops so a little different to how most people use it probably. The chat help feature is good and they always resolve any problems I have within 24 hours.

Laura was really helpful when I needed assistance with the booking system today. Despite the time difference she managed to figure out what I'd missed and get me the help I needed. This is often the case whenever I've needed assistance. The updates have caught me off guard a few times when things have changed but Laura has always got me back on track promptly.

Loading the calendar and checking appointments can sometimes feel a bit long winded (my staff struggle to check appointments without me) but the app generally works well for my business.

Laura was the best help

This app is a game-changer for managing bookings—easy to use, highly customizable, and seamlessly integrates with Google Calendar. The support team is fantastic, always quick to resolve any issues!

I wish they back to the old version. Since december 2023. I get always problem. Now the big problem is all my clients can't recived any confirmation and they can't find the solution how to fix. I am so sad becuse i am using this app for almost 3 years or 4 years. so sad and disappointed and don't recommend it if you manage your own website like me.

Laura was really patient and she and the dev team worked out my issue I was having with having the Book Now widget appear on my new services-based website. I appreciated the screenshot and link she sent over. They'll help me going forward. Links are good because it saves you time and frustration trying to look for information. Having a Tipo team member just cut to the chase of what I needed to focus on. I was told good thing about the Tipo Booking Appt app and I like that the customer service team was so responsive. H=

Really great support & help with setting up and implementing the Tipo App. Lots of options to edit to brand alignments that are easy to manage. Thank you Tipo

Just set this thing up, it seems quite easy - I ask a question on how to and while waiting for response I understand how to do it myself. Support - I talked to Laura - is really great and nice!

Update - have been using it for a few months - great team, so helpful, love the app, definitely recommend!!

Update - it has been a year and support is really great - thank you Laura! - they changed some things that I didn't like and showed me how I can change them myself. Mind you - I have a Free plan :)

I would've liked some more native features in the app but it's a seamless booking app & customizable witch is what you want for your business. The support team is fantastic - responsive, efficient, and quick to turn around custom requests.