Tipo Appointment Booking

Tipo Appointment Booking

Built for Shopify

評價 (430)

整體評分
4.7
各級評分數量
  • 76% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2021年10月11日

Absolutely ridiculously un-navigable and disorganized app. Way too many variables that also get default-changed depending on what other service they are connected with. One of my main frustrations is the requirement for certain variants that must also be properly selected by the customer, or else it is not be possible to complete the booking. We have lost many potential bookings because of this. Very NOT designed with the business owner nor the customer experience in mind.

Roosterfarms
美國
使用應用程式 2年多
2020年12月27日

Not a good app for long term use or if your a service based business. When changing available dates and times for the employees schedule it doesn’t always update automatically on my website. I’ve had people double book, times and dates became available that I did not set. Sometimes people weren’t able to book so they had to contact me. It was honestly a headache and I will be switching to a different booking system this month.

Certified Textures
美國
使用應用程式 2年多
編輯時間:2021年4月13日

It does the job but with some effort. Has a few annoying features which can't be changed - like grouping different people into one booking because they booked at the same time - so if one customer wants to reschedule you have to remove them and add them back in. This grouping also caused customers being emailed other peoples reminders. I've had to take off the option to book multiple customers at the same time because of this. Support email once a day and barely answer the question so 1 issue takes a couple days to resolve. Would probably recommend for a small business that doesn't get many bookings, but I was dealing with 2 branches and over 300 appointments a day. ***UPDATED REVIEW
Thought I'd post an updated seeing as I have been using the app for over 4 months now. (Previously rated 3/5, now 1/5)
Help desk is probably the worst I've encountered. - Too many issues around bookings not being placed in the calendar (even though customer has paid), - Tipo not receiving the date and time of booking, leaving the customer having paid but with no actual booking - very bad start on the customer journey. - Customers receiving incorrect information in emails - i.e. after I have rescheduled an appointment for them, the dates in the email received by the customer would be completely incorrect. Customer would then email me in a panic. Spoke to help desk and they told me to check my email notifications :), not sure how that fixes anything... I am looking into other alternatives as I'm having too many issues with Tipo.

PCR Tester
英國
使用應用程式 大約2年
2023年3月3日

im not satisfied with the customer service. i need help at this time because i have a fivver personal helping create my landing page and we are stuck at this point. ive tried several time to reach out to customer service. Their is no number to call or chat box for chating . i chose the free plan just to check out the app before paying .

Opleasefit
美國
使用應用程式 大約1年
編輯時間:2022年1月31日

Been having lots of double bookings and even a triple booking of different clients for one single availability. Customer service took an eternity to respond to finally say they have other priorities right now than fix this issue. This issue has given my business a bad image as I have to write personally to clients, apologize and reschedule them manually. Awful experience.

MAISON JUPITER
加拿大
使用應用程式 11個月
2020年4月30日

Terrible customer service. I've contacted them several times and given them access to my Shopify as an admin. No action and no follow-up. I'm going to have to uninstall

New Orleans Habitat for Humanity ReStore Elysian Fields
美國
使用應用程式 8個月
2021年3月28日

I was a huge fan of the Tipo Appointment Booking App. The app has started glitching out and not allowing people to book any services, which in turn, is loosing me money. I've contacted support multiple times and no response. I think once the app is completely functional it should get 5 stars. But for now, its causing my business a lot of money

VilloniBoutique
澳洲
使用應用程式 3個月
2020年5月19日

the code does not work when you attempt to add it to a page. I was hoping this would be a great addition to my site, sadly I'm disappointed

NoteWorthy Clothing
美國
使用應用程式 3個月
2020年2月25日

I had added this app with the intention of using it in the future. Without me realizing it, they made a number of edits to my site's theme yesterday which messed up my website and cost me a LOT of money when my much anticipated shop update went live today but my customers couldn't buy anything because the "add to cart button" was mysteriously gone from every product page after the edits Tipo Appointment Booking made. I deleted the app and the "add to cart" button came back on my website immediately. Unfortunately it took me hours to figure out that this is what was causing the issue. Really annoyed and wouldn't recommend this app.

Kaypea Jewelry
美國
使用應用程式 2個月
tipo.io 已回覆 2020年2月25日

Hi,
I'm so sorry for hearing the issue.
Our dev has fixed the issue. If you install the app and get the issue. you only need to re-integrate theme. the issue will be fixed.

One again, I'm so sorry for this issue.

編輯時間:2020年11月18日

The app doesn't work, after a I set up all my services the app goes down every time I open it up. Please fix it

CCARD
智利
使用應用程式 13天