Tipo Appointment Booking

Tipo Appointment Booking

評價 (487)

整體評分
4.7
各級評分數量
  • 78% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年4月20日

I wish they back to the old version. Since december 2023. I get always problem. Now the big problem is all my clients can't recived any confirmation and they can't find the solution how to fix. I am so sad becuse i am using this app for almost 3 years or 4 years. so sad and disappointed and don't recommend it if you manage your own website like me.

Patricio Boncales
比利時
使用應用程式 接近2年
編輯時間:2023年11月27日

I recently encountered an issue with the Tipo Bookings plugin and, expecting swift assistance, I reached out to their support team. As a premium user, I anticipated a level of service that justified the extra cost. Unfortunately, my experience fell short of expectations.

It took a staggering 22 hours to receive a response to my support ticket. This delay was not only frustrating but also impacted my workflow significantly. In a fast-paced environment, such long waiting times are impractical and can lead to serious setbacks.

While the plugin itself functions adequately, the support service, which is a crucial aspect of any premium product, was disappointingly slow. For a service that charges extra for premium support, one would expect a more efficient and responsive helpdesk.

In summary, while the Tipo Bookings plugin might meet basic needs, those considering the premium version for faster support might want to temper their expectations.

Paisley Autocare
英國
使用應用程式 3年多
2021年11月16日

It used to work great, but then suddenly our customers can no longer see our availability times and are unable to schedule. It's been over a week and Tipo has not responded to our request for help. We must replace it with something that works.

Alywillow
美國
使用應用程式 1年多
編輯時間:2020年7月3日

UPDATE:

The calendar is buggy and shows different availability depending on the user and device. Some of my customers report that they see different availabilities depending on if they're on their phone or PC. I am also able to see availabilities in my calendar from my end that are not supposed to be available. Some of my clients are getting very frustrated when I have to tell them that I have to reject their bookings because it overlaps with other bookings.

I sent a report to Tipo 4 days and have not received a response.

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The app supports multiple products, flexible time scheduling, and has a good customer interface. For a free app, it's already better than most paid calendar booking apps. Something I'd like to see improved in the future, however, are:
- Ability to include a text description on the booking page
- More ease of use for uploading your own images for the calendar background.

Kelso Lavender
加拿大
使用應用程式 1年多
2020年10月14日

I am a bit upset that you force people to create a review or the icon or banner would stay on the page and block important content. This should be optional and it wastes time for the user. Allow a close out button instead. Thank you.

Urban Flower Child
美國
使用應用程式 11個月
2020年12月7日

The app doesn’t work in my page. The costumer make an appointment but it no appear nowhere. I already configure and do all the steps. Can anybody help me? Please.

Foto Flores
薩爾瓦多
使用應用程式 6個月
2021年2月26日

Loads of appointments get an error and don't come through. Customer service doesn't help. Very annoying because i've got a few orders in this app so I can't switch to another app because they will get lost.

Mansion Clothing
荷蘭
使用應用程式 4個月
2023年2月23日

It started out good but you quickly realize that its a mess and customer service is horrible. For example, you have a booking for two people on one reservation. One of the people cant make it. The system doesn't allow you to edit the reservation from two to one. It makes you delete the entire booking and create a new one. That's just one of many issues.

Shari's Tea
美國
使用應用程式 3個月
編輯時間:2020年6月15日

I loved this app in the begining but there is no help when you need it. Support answers after 2-3 days and the booking form takes ages to load which have made me lose out on tons of money. It happens every week now...

ShoutoutYourPet
丹麥
使用應用程式 2個月
2020年11月19日

The app is seamless for the customer, but not the store owner. It doesn’t add the appointments to your store calendar, and it doesn’t even email you a calendar invite. You have to create your own google calendar invite so you don’t forget the appointment and can get reminders. Then, customer service doesn’t help. They have sent me the incorrect link twice, and even at the bottom of the link it has a rating of 1 like and 16 dislikes. At the present moment in time, I don’t recommend this app. You definitely get what you pay for, and this app is free.

Alchemist Tribe
美國
使用應用程式 大約2個月