Tipo Appointment Booking , 413 reviews

It took me a minute, but once I got the hang of it it’s actually a super complete app, I had one before, it wasn’t as complex, but also it wasn’t as good I do have to create the services as products which it was a little confusing, but I can manage my hours, the services, and even if I have people helping, I love it

It does the job but with some effort. Has a few annoying features which can't be changed - like grouping different people into one booking because they booked at the same time - so if one customer wants to reschedule you have to remove them and add them back in. This grouping also caused customers being emailed other peoples reminders. I've had to take off the option to book multiple customers at the same time because of this. Support email once a day and barely answer the question so 1 issue takes a couple days to resolve. Would probably recommend for a small business that doesn't get many bookings, but I was dealing with 2 branches and over 300 appointments a day. ***UPDATED REVIEW
Thought I'd post an updated seeing as I have been using the app for over 4 months now. (Previously rated 3/5, now 1/5)
Help desk is probably the worst I've encountered. - Too many issues around bookings not being placed in the calendar (even though customer has paid), - Tipo not receiving the date and time of booking, leaving the customer having paid but with no actual booking - very bad start on the customer journey. - Customers receiving incorrect information in emails - i.e. after I have rescheduled an appointment for them, the dates in the email received by the customer would be completely incorrect. Customer would then email me in a panic. Spoke to help desk and they told me to check my email notifications :), not sure how that fixes anything... I am looking into other alternatives as I'm having too many issues with Tipo.

スケジュール予約機能を実装するために、このアプリを使用しました。日本語化できていない箇所があったため、サポートに問い合わせたところ、なんと次の日にプログラム対応頂きました！こんなに早くご対応頂けるなんてびっくりでした。本当にありがとうございました！

I love it this app.

The support for this app is outstanding! I had issues setting up the booking app to my site and was walked through every step within 24 hours. Some responses were within minutes! So happy I found this app!

Because it's free, it is OK. I'd happily pay a fee for someone to help me to go over some settings and make it more advanced. It's not quite straight forward.

I used it to book appointments for consultation services and looks great amazing. So excited to see booking coming in, this has made the process smoother and easier.

The minus is that there is no live support, with it I would solve all my problems with settings much faster.

We use this app to help our customers book time slots at a photography space we own (ROOLEE Photo Loft). I love the easy way customers can select time slots and how simple the backend calendar is to view and alter. I wish there would be an improvement in the actual time slots. It would be nice if customers could select a time and a buffer window is immediately placed before and after the booking time.

So, I installed this app and had a couple minor issues. Contacted the support team and Laura was super helpful. Responses were very fast and pleasant. They resolved every issue quickly and my website users love the features of this app. Keep on doing a great job!

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