Tipo Appointment Booking

Tipo Appointment Booking

Reviews (483)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its versatility in managing various events such as Christmas events, workshops, and gaming nights. It is appreciated for its customizable options, supporting unlimited services, employees, and locations, making it scalable for different business sizes. The app is easy to set up and user-friendly. Its performance is stable, and the support team, particularly Laura, is praised for being responsive and efficient, with multilingual support enhancing its global accessibility. Merchants describe the app as perfect or excellent and find it cost-effective, with hopes for it to remain free. The app is recognized as essential for improving operational efficiency and customer engagement, with a support team ready to assist with any issues or custom requests.

October 9, 2020

exactly what I needed. Something that I could add multiple staff members and let the customer choose.

Savie Designs
United States
10 days using the app
April 13, 2021

Most of the time app works ok. But a couple of times now clients have booked and paid for appointments but app fails to notify me by email to say there has been a booking made. Also when I have rejected appointments app has failed to let the client know. Not sure whats going on??

Melanie Jayne
Australia
8 months using the app
July 14, 2021

My clients can overbook for the same time slot and customer service said there's nothing they can do about it because it seems they purchased it at the same time. Please fix this problem. :)

Sariita
United States
8 months using the app
April 30, 2020

Terrible customer service. I've contacted them several times and given them access to my Shopify as an admin. No action and no follow-up. I'm going to have to uninstall

New Orleans Habitat for Humanity ReStore Elysian Fields
United States
8 months using the app
August 12, 2020

After some hiccups at the beginning, the Tipo team fixed the issue and now the app works perfect. Great customer service and support!

ChronoLiving
Canada
5 months using the app
Edited December 16, 2020

So far I love it! It's simple enough to set up and easy enough to use. There are a few upgrades and tweaks I would like to see that could make viewing the appointments more efficient and overall more user friendly. But honestly, I'm impressed a free app works so well. We operate a very small retail store with a lot of customers traveling some distance to visit us. With the new Covid restrictions, we wanted to ensure those customers could guarantee a space to browse once they got here. So we set up this appointment app to take reservations with a $5 booking fee that's credited towards their in-store purchase. The fee is great to discourage people who are not serious buyers and if someone skips the appointment we keep it as a penalty for wasting our time. Overall this is a great tool to help businesses adapt to the new normal.

Sit & Spin Records
United States
5 months using the app
April 12, 2023

Could be better does have some glitches in the system with overbooking. I wish there was another way to see grouped names instead of clicking on every appointment. It gets the job done.

Neighborhood Bid
United States
7 months using the app
January 19, 2021

Easy to set up and functional to use. Happy so far, but only beginning. They do need to incorporate a "back" button incase steps need to be adjusted.

The Red Road Collective
Australia
4 months using the app
March 14, 2023

I recommend this application which is very well developed and meets all expectations.
The support is very available and helps with all problems and customizations!

Californie Shop
France
8 days using the app
July 5, 2022

Top customer service! Quick replies and small issues solved efficiently and effectively. Thank you so much!

Marble Arc
Gibraltar
8 days using the app