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Whenever there was a problem, it was solved by the Tipo team within 10-15 minutes. Especially Laura was very helpful. Thank you Tipo team
Thank you for the fast response and the support, well done.
Thank you Laura
I tried using othe auction apps that shopify recommend they didn't meet the requirements I was after, I found tipo so far so good, the customer service has gone above and beyond to help me. I'm looking forward in developing my shop and running auctions. Special shout out too Laura who made it the who process easy.
App completa e comoda per fare asta sul proprio sito di vendita e asistenza sul app in caso di bisogno molto preparata e veloce
I used Tipo to auction off my artwork and everything worked perfectly! I love how it handles all the email notifications that go out to bidders. The support team is also quick to reply.
While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!
Amazing app with a lot of features, professional and quick assistance with Laura. Highly recommended !!
We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented.
Just a few of things that I'm not happy about.
1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically.
2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free.
3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.
good support
Very intuitive plugin and the best support experience I've ever had. Thanks again to Laura for helping me in such an efficient way.