Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage multiple TikTok pixels and track sales values. It's known for its user-friendly interface, seamless Shopify integration, and accessibility in regions where TikTok isn't supported. Merchants commend its speed, efficiency, and reliability, along with the helpful customer service. The app is also praised for its affordability, easy installation, and quick problem-solving capabilities. It's recommended for those running TikTok ads.

February 23, 2023

Solid app. it has the advantage over other apps in the terms of customer support they are their to awsner your quistions nice and fast.

Cozy Products Co
6 months using the app
Edited September 18, 2023

Great customer support

20 minutes using the app
Effective Apps replied September 7, 2023

Thank you very much for your review! Reviews such as yours help us improve our app and service for the benefit of all Shopify users.

I read your review and noticed that you have mentioned that our app leaves code behind after uninstalling it - that should not be the case, as our app is using Shopify's Online Store 2.0 App Embed technology - that automatically removes itself from your lovely store once the app is being uninstalled.

I've also noticed that you have never reached out to us via chat or email and asked for any support regarding that matter, so I was sad to see that you chose to do so without contacting us first.

I have contacted you privately via email and offered my help to make things right and to help you set up the pixel, so I will wait for your reply

Thanks a lot and have a great rest of your day! :-)

April 18, 2023

amazing service! Really happy, fast and friendly communication no problem, cheers and have a lovely day!

4 months using the app
June 4, 2023

Great app! supper easy to set up with intruction videos. The support team is also great with short answertimes and good help

16 days using the app
January 25, 2023

I had a problem with the pixel and the support team from Tixel were super helpful and despite issues encountered with the pixel, they managed to solve the problem efficiently. Highly recommend the app, especially for having such great support.

Rhodos Shop
5 months using the app
January 18, 2023

Support team helped out a lot, plus the installation process is very easy. But there is some data loss when you go deeper in to the funnel.

3 months using the app
January 17, 2023

Brilliant app and brilliant customer service. The customer support actually was very helpful and also the app is really easy and helpful to use.

11 months using the app
February 6, 2023

Great app and good service. Managed to fix my Add To Cart and Initiated Checkout tracking problem quickly. :)

United States
5 months using the app
August 1, 2023

Zeer goede support! Bij problemen binnen 1 minuut reactie. Events komen goed aan in TikTok Ads Manager.

Zizara Shop
10 days using the app
February 15, 2023

Really great app! Very simple and useful, I recommend for anyone who want to advertise on Tiktok ads!

About 1 month using the app