TiXel: Multi Pixel Installer
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The app didn't work for me at first. Thanks to the support team the app is working great now. Thank you
Hey, Thank you for your review.
According to our records I see that you have reached out to us at 18:25 and got a reply back at 18:32 - 7 minutes later. Is it possible that it reached the Spam folder of your mail?
Some themes require a minor adjustment in order to perfectly work with the app, I've sent you a detailed explanation and an access request in the response I've made to your question.
Thanks and have a great day! :-)
Great support and easy to install, I haven't test the reporting. Thank you. I had strugles with my tiktok but this fixed it.
The support team is very fast and helpful. They help me install my pixel successfuly. Many thanks!!!!!
I was looking for an app to help install multiple TikTok pixels on the same store and this app helps to do it effortlessly. The support team is amazing too, my special thanks to Shahar and Zeeshan ;)
Super easy to use this pixel! I'm not a developer so finding fast, and simple ways to set up pixels and tracking codes is a plus for me. Thank you so much
Can TikTok Sales Channel be installed on Store? I repeat SALES CHANNEL not TikTok apk in order for TiXel apk to work?? And why is my new Pixel not showin on TikTok but it's showin on TiXel apk?
Very helpful team and easy install. Resolved issue tracking across multiple international stores under the same TikTok account. Thanks!
Huge issue - won't charge us but is charging us??? and is installed but can't use and won't open because we stuck at payment page.
UPDATE:
The billing issue is resolved, we are waiting for you to confirm :-)
I tried to reach out to you via email but never heard back.
Have a great day! :-)
-Shahar
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Hi,
Thank you for your review and for sharing a loom screen recording of the issue.
That issue seems to be related to Shopify's Billing - because the subscription approval screen is entirely related to Shopify and not to our app.
We've witnessed that this issue resolves automatically by uninstalling and then re-installing the app, would you be able to try that? We will also reach out to Shopify regarding this strange issue that prevents merchants from activating the app's subscription.
Update: We have reported to Shopify about the billing issue and await their reply. In the meantime, we instructed the merchant to uninstall and reinstall the app, as it appears that it resolves the mentioned issue.
Thanks again! :-)
-Shahar
Support was very quick in solving the issue that I had in my site. Highly recommend app. Thank you!
This is a crazy simple and quick way to install a pixel. The instructions were very easy to follow! I Highly recommend this app!!!