Jump Links ‑ Table of Contents

It absolutely does not add "2 seconds" in loading time. This is an outrageous lie with zero evidence. Before replying to this review we tested our live test store's blog post with GT Metrix and the page loaded in 498 millisecond from London, England and 357 milliseconds from Vancouver, Canada. You didn't complain about load time or reach out to our support either before leaving this review or making this absolutely false claim. Our app, like all others on Shopify, has to use a server. We use AWS to generate a table of contents and have spent hundreds of hours optimizing and testing our code and production sites for load speed.

The app does unfortunately leave some code behind when it is removed. As stated in our support response to you when you reached out about this issue, this is a known bug we are working to fix and you should be able to remove that code soon. You can follow our Changelog or Known Issues page on our website to see when this is fixed.

Hi Claribel Skincare,

After a brief investigation we uncovered that your emails specifically were being caught by our spam system. I have marked your email and brand name as not spam to ensure your support requests make it through. We have also emailed you from our founder's direct email so you can contact him immediately with any support needs.

We are here to help and fix every issue our users have as quickly as we can. Apologies this support request and review were missed until now.