Toki Loyalty Program & Rewards

We truly cannot say enough good things about our experience with Toki — both the platform itself and the team behind it.

From the beginning, Jason has been one of the most accommodating, helpful and genuinely kind partners we’ve worked with. He took the time to understand our business, our brand and exactly what we were trying to accomplish, and then worked alongside us to make it happen. Every question was answered quickly, every requested change was thoughtfully considered, and deadlines were always treated with urgency.

The functionality of Toki is incredible, while still being extremely easy and intuitive for our customers to use. One of the biggest reasons we chose Toki was its ability to offer both a traditional rewards program and a paid membership program within the same platform. The team worked closely with us to customize the experience around our specific needs rather than forcing us into a one-size-fits-all solution.

We also love the additional features, like Apple and Google Wallet integration, that make the customer experience feel even more seamless and elevated.

Perhaps most impressive is the value. After comparing Toki to other platforms, the pricing is incredibly reasonable for the amount of functionality, customization and hands-on support you receive.

We researched quite a few options before choosing Toki, and we are SO happy we did. The platform is fantastic, but having a responsive, collaborative team behind it has made all the difference. Jason has truly felt like a partner in bringing our vision to life, and we would recommend Toki without hesitation.

This is one of the smoothest and best loyalty apps Ive dealt with on Shopify. Whenever I have any issues, I reach out via the chat and all are very helpful. Jason has helped me multiple times with visuals! Thank you Toki for keeping my customers and myself happy :)!

Toki is a powerhouse of an app, with very well thought-out and user friendly methods of engaging and retaining customers. The ability to customize the loyalty program so granularly has been incredible. The ease at which Toki integrates with various platforms we operate from to automate and track our loyalty program is invaluable. And the customer service is unmatched - highly recommend Jason and his team!

After trying several loyalty solutions, Toki stands out by a wide margin. The feature set is genuinely the most comprehensive I've come across — from points and rewards to referral programs and tiered memberships, everything is covered and works seamlessly within Shopify.

What really sets Toki apart, though, is the support team. They're responsive, knowledgeable, and actually go out of their way to help you get set up properly. Issues get resolved fast, and they treat every question as if it matters — because to them, it clearly does.

If you're running a Shopify store and want a loyalty program that actually delivers, Toki is the answer. Highly recommended.

Toki powers my wallet card, our paid membership for our community platform, and the wallet side has been excellent. Members get their card straight into Apple or Google Wallet with no app to download and nothing to scan, which is exactly the frictionless experience we were after. The Built for Shopify integration sits cleanly on top of our store and setup was simpler than I expected for something this capable. The standout though is the support. Jason has been quick, genuine and really helpful every time I've reached out, which counts for a lot when you're building something new. Highly recommend.

Great app, very, very flexible and complex. Jason has been a huge help getting it set up correctly and he's quick to fix any glitches or bugs. He provides great loom videos to guide through, and has even helped via collaborator. Looks elite.

Jason and the team at Toki are awesome! Will help you with whatever you need!

Beyond excellent — this app is in a league of its own.

I've tried several loyalty apps for my Shopify store, but Toki is on a completely different level. The level of customization is outstanding — you can truly tailor every detail to match your brand and your business needs, which is exactly what I needed for Piedra de Toque.

But what really sets Toki apart is the customer service. Jason has been absolutely incredible throughout the entire setup process. No matter the issue, he was always there with a solution, quick to respond, and genuinely invested in making everything work perfectly. Every single problem I encountered was resolved — and resolved well.

What truly impressed me is that if you need something custom or a specific code tweak, their team just does it. No hassle, no back and forth — they get it done quickly and professionally.

If you're serious about building a loyalty program that reflects your brand and delivers a great experience to your customers, look no further. Toki and their team are worth every penny. Highly, highly recommend!

Great Support

If you’re looking for a Shopify rewards app that gives you real creative control, Toki is honestly impressive. The level of customization is huge — from design options to reward rules and point-earning mechanics, it feels less like “using an app” and more like building your own loyalty universe. If you can imagine it, there’s probably a way to make it happen in Toki.

That flexibility does come with one small side effect: you may occasionally find yourself thinking, “Wait… I can customize this too?” Thankfully, Jason and the Toki team are incredibly supportive throughout the setup process. They were responsive, patient, and genuinely helpful in turning our ideas into reality.

So if you’re the kind of brand that has creative loyalty ideas beyond the standard “earn 1 point per dollar,” Toki is definitely worth trying. Powerful, flexible, and backed by a team that actually helps you succeed — which, in the Shopify app world, deserves reward points on its own.