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Our experience with Toki has been nothing short of exceptional. From the very start, their team (S/O Elise) was there, working hand in hand with us to build and customize our loyalty program, offering support that has continued throughout our experience. Their level of service is unmatched in the Shopify app space. The Toki team is always available to answer questions and act as a true thought partner, and their customization and dev support have surpassed every expectation.
Not only is everyone so kind and easy to work with, but Nikita, the CTO, has also been incredibly hands-on and positive, always willing to explore new possibilities with us. Jason, our CSM, is thorough and super responsive, frequently sending detailed Loom videos to ensure we're set up for success. Having used several major loyalty tools, I can confidently say that Toki’s level of customization and ongoing support is unparalleled. Building a program with Toki is not about vanity metrics—Toki helps foster true community building that translates into revenue. We love it!
We cannot say enough good things about our experience with Toki. Toki fulfilled everything and more that we needed for a loyalty and membership program. But more than that, our experience with the Toki team and Jason in particular was exceptional. Jason went above and beyond to make sure everything was functioning exactly how we needed. Very very happy and impressed with Toki and would recommend it to everyone!
Toki is a truly unique loyalty & rewards experience for members, and this couldn't have been a better fit for our needs. The ability to make challenges, activities, give rewards, and so much more is AMAZING!
We love working with the Toki team and always appreciate their incredible customer service as we’ve built out our program for Paris Hilton’s audience.
We've loved using the app they've made & features they’ve created to allow us to truly create a well rounded journey for our members at Sliving Steals.
Thank you so much Toki, you’re the best!!
Can't say enough great things about starting with Toki - Jason was amazing to work with to get us organized and moving with setting up our rewards platform with Toki. He scheduled a zoom meeting with me and walked me through everything and answered all my questions...and guided me through some things I hadn't considered.
When I had some issues launching the program he was prompt in getting me sorted - ended up being related to a browser issue on my end.
really excited to grow with our new rewards!
Elise, Jason, and the entire Toki team have been amazing from the beginning! Their willingness to help us set up and start a loyalty program for our customers has been very refreshing. The integration into Shopify made everything simple. We also appreciate the many customization options available so that the Toki Wallet, App Blocks, and Modules fit our current branding and store theme. Five stars all around! ⭐️⭐️⭐️⭐️⭐️
Working with Toki has been amazing! Jason is super helpful and very quick to respond to our many questions! They've even added elements that didn't exist within the platform to accommodate our needs. Highly recommend working with them for your loyalty + referral needs! :-)
Toki has been an absolute game-changer for us. Nikita, Elise, Jason, and the rest of their team are top-notch – whenever we’ve had questions or needed assistance, they respond quickly and go above and beyond to help us out. It saves us time and helps make us more money, it’s a no-brainer.
Jason and the team at Toki have been a delight to work with. They offer a robust rewards program with loads of features that is also fully customizable. They are always responsive and willing to help. I would highly recommend Toki for anyone looking to get started with loyalty and rewards.
Elise and the team at Toki have been absolutely amazing! Their positive and happy attitude really shines through in the way they have created the best Loyalty and Membership App in the market.
Toki is hands down the best Loyalty and Membership App available in the market. Their app is designed to boost customer loyalty and drive more sales through its engaging activities, challenges, and airdrops. The team at Toki, led by Elise, has been truly exceptional in delivering a phenomenal customer loyalty experience!!! This review is a ⭐⭐⭐⭐⭐ Star review for Elise, Toki team and Toki if I could give more stars I would!
We've been using Toki for our Loyalty & Membership program at Tiri Pro, and it's been an absolute game-changer!
Setting it up was simple after utilizing their convenient templates, and the app integrated easily with our Shopify store.
What's been really phenomenal is how Toki handles all the loyalty rewards & membership build-outs alongside our team through launch. We were able to create a really dynamic experience that allows our brand to evolve.
It's made keeping our customers engaged, incentivized, and coming back for more a total cakewalk. We’re learning valuable insights, our community is getting rewarded, and it’s all done in a beautifully branded interface that we made in Toki’s backend.
Our customers absolutely love the exclusive perks and how smoothly everything works for them. But with that, I've got to give a shoutout to Toki's customer service team too. Whenever we've needed help, they're right there with the answers and great advice. Can't say enough about how helpful they've been!
Elise, the founder, is a total visionary, which we love (and we are too!). It’s rare to see founders be so involved with onboarding and customer satisfaction, so it made it very easy to make it work.
If you're looking for a way to really boost customer loyalty and drive more sales, we at Tiri Pro can't recommend Toki enough. They've nailed it for us!