Reseñas (203)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
5 de noviembre de 2024

The Tolstoy team are awesome to work with. Fast communication and extremely helpful. The app looks beautiful on my store and I love it!

QuickStylz
Australia
16 días usando la aplicación
13 de noviembre de 2024

Very supportive and friendly customer support, highly appreciate them!

Diamoray
Australia
28 días usando la aplicación
31 de julio de 2024

Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.

I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.

Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.

Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.

Preloved Branded
RAE de Hong Kong (China)
3 meses usando la aplicación
Phantom Tools respondió 29 de agosto de 2024

Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!

Fecha de modificación: 20 de septiembre de 2024

We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.

Charmed Aroma
Canadá
4 días usando la aplicación
24 de septiembre de 2024

I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!

Paperclip
Estados Unidos
10 días usando la aplicación
4 de octubre de 2024

The support from Niezl has been amazing. We have only just set up Tolstoy, but so far so good!

Art of Hope
Australia
2 días usando la aplicación
31 de octubre de 2024

Niezl was a gem! Very clear and helpful communication. The team helped us troubleshoot and get set up quickly. Much appreciated.

Class A Jewellers
Australia
2 días usando la aplicación
25 de noviembre de 2024

Mikaela was great and super helpful in solving my issue!

Provence Beauty
Estados Unidos
7 días usando la aplicación
5 de noviembre de 2024

Tolstoy is a great App.
Very easy to manipulate.
We hope we can achieve awesome results with this tool

Oliva
Brasil
Alrededor de 12 horas usando la aplicación
8 de julio de 2024

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Nosta Beauty
Estados Unidos
6 meses usando la aplicación
Phantom Tools respondió 10 de julio de 2024

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.