Reseñas (203)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
23 de septiembre de 2022

I downloaded Tolstoy after several recommendations. Very user-friendly app. Still i needed some help; so I got help from Niezl. She was super helpful. Later on I contacted once again to ask various questions regarding technical issues and Mikaela resolved all of them for me. Very fast to answer, very problem-solving oriented stuff. Now I use Tolstoy on my website and I love it. Thank you all!

MATILDE Skincare
Turquía
1 día usando la aplicación
Phantom Tools respondió 26 de septiembre de 2022

Wow, thank you very much for the review! 🤩 We are delighted to know that you are happy with the app and the support. You inspire us to keep on improving.

8 de junio de 2023

Gilbert was so detailed and helpful in setting up our first Tolstoy. Thanks so much for your patience Gilbert! The examples you showed me also helped us see how we can customize our widget.

Boldenusa.com
Estados Unidos
Alrededor de 20 horas usando la aplicación
Phantom Tools respondió 16 de junio de 2023

Thank you for your review. We're happy to hear that you've set up your first Tolstoy and the examples provided helped you understand how to customize your widget. Thanks again, and good luck with your customized widget!

16 de noviembre de 2022

Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!

Aged & Infused
Estados Unidos
Alrededor de 19 horas usando la aplicación
Phantom Tools respondió 24 de noviembre de 2022

Big thanks for your review! We hope you continue to amaze your visitors with an interactive video experience.

13 de enero de 2023

Thanks to Niezl for helping me to figure out my video.
She is so patient and so great.
Thanks also to Dov for staying on top of it!!!

Teavoila
Estados Unidos
Alrededor de 18 horas usando la aplicación
Phantom Tools respondió 13 de enero de 2023

Thank you for your review. We're excited to see your widgets! Looking forward for you to try our other features - stories and carousel.

24 de mayo de 2023

Great app just starting with it and already so impressed by the customer service, a live chat pop up that actually responds AND saves your problem! Game changing. Thank you so much for your help

fridahworldwide
Australia
Alrededor de 15 horas usando la aplicación
Phantom Tools respondió 5 de junio de 2023

Thank you for your fantastic review! We're thrilled to hear that you're already impressed with both the app itself and our customer service. Providing excellent support is a top priority for us, and we're glad that our live chat feature was able to address your questions and save the day.

5 de junio de 2023

Niezl did a wonderful job! Thank you so much for your patients! She was happy to help and always had an answer to my question.

NOURISHED3
Estados Unidos
Alrededor de 1 hora usando la aplicación
Phantom Tools respondió 6 de junio de 2023

Thanks for sharing your review! We hope you enjoy the Tolstoy features. Our team put a lot of effort into making sure you have everything you need to unleash your creativity. We can't wait to see what amazing things you'll create with it.

20 de octubre de 2023

Amazing customer support (thanks a lot Niezl!!) and very easy to integrate and use app! Very excited to see what it can do for our conversion rate.

Larsson & Jennings | Official Store
Estados Unidos
Alrededor de 1 hora usando la aplicación
Phantom Tools respondió 25 de octubre de 2023

Thank you for your review. We're happy to hear that you've had a great experience with our customer support and we're thrilled to have you on board! We're just as excited as you are to see how our app can boost your conversion rate. 🤩

17 de febrero de 2021

Super cute app, I used it to create an interactive video on my e-commerce store and customers could answer questions. Love it.
Great customer support, too. They helped me personally embed it on my website.

Uniform Apparel
Estados Unidos
3 minutos usando la aplicación
Phantom Tools respondió 18 de mayo de 2021

We are so happy to know that you are easily creating Tolstoys for your e-commerce store! Thank you very much for the lovely review and rating, we hope we can continue providing you with the best support possible!

15 de septiembre de 2022

Huge fan of the app! Also, when I had questions Mikaela came to the rescue. Thanks so much for the amazing app and wonderful team that you have!

Made Digital
Canadá
Phantom Tools respondió 19 de septiembre de 2022

Thank you so much for your feedback!🔥

25 de junio de 2024

Edie & Eve
Reino Unido
Alrededor de 1 mes usando la aplicación
Phantom Tools respondió 26 de junio de 2024

Thank you! 🙂