Avis (186)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
9 septembre 2024

Mikaela and the Tolstoy team were awesome to work with. They quickly helped me customize the video carousel on my site, and it looks perfect now. Communication was smooth, and they made the whole process super easy. If you’re looking for great features and even better support, Tolstoy’s the way to go!

Hoolest Inc.
États-Unis
8 mois d’utilisation de l’application
24 août 2024

For $300 a month this app is buggy as hell. Always super frustrating to adjust anything in this app, it's always glitching and you have to do simple tasks 10-20 times for it to finally work. Everything you do keeps resetting. Incredibly frustrating to use but decent app.

Icecartel
États-Unis
10 mois d’utilisation de l’application
22 août 2024

This app has become the most widely integrated app across our site. We're using it on nearly every product page, on our instructions and educational pages, and more. It's really easy to use and implement, and the support team is immaculate. Whenever I've had questions they've been so polite and great at follow up too. Thank you tolstoy team -- customer for life!

Leaf Shave
États-Unis
9 mois d’utilisation de l’application
Phantom Tools a répondu 29 août 2024

Thank you so much for your kind words! We're thrilled to hear how much you love the app and appreciate your support. We're here for you, always!

31 juillet 2024

Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.

I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.

Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.

Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.

Preloved Branded
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
Phantom Tools a répondu 29 août 2024

Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!

8 juillet 2024

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Nosta Beauty
États-Unis
Environ un mois d’utilisation de l’application
Phantom Tools a répondu 10 juillet 2024

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.

24 septembre 2024

I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!

Paperclip
États-Unis
4 jours d’utilisation de l’application
Modifié le 20 septembre 2024

We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.

Charmed Aroma
Canada
4 jours d’utilisation de l’application
9 juillet 2024

Support was excellent. I am loving the app so far and being able to get some videos on my website.

Essence & Elegance
États-Unis
14 jours d’utilisation de l’application
Phantom Tools a répondu 29 août 2024

Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!

21 juin 2024

This app is so easy to use. And support is fabulous! I hope this is affect to conversion rate.

gemish - ジェミッシュ
Japon
28 jours d’utilisation de l’application
Phantom Tools a répondu 26 juin 2024

Glad to hear it! Thank you. Great usability and fantastic support make a big difference. Let's see those conversion rates climb!

6 juillet 2024

Love this app. Great way to showcase UGC on homepage and product page. The customer service has been very responsive, even setting up an onboarding call to answer my questions. Highly recommend.

ThumbPRO
États-Unis
5 jours d’utilisation de l’application
Phantom Tools a répondu 10 juillet 2024

Thanks a lot for the kind words! We're really happy you're loving the app and finding it useful for showcasing user-generated content on your homepage and product pages. It's great to hear you've had a positive experience with our customer service team too.