Avis (197)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
25 mai 2022

This app allowed us to easily add customisable content to elevate our store, EDMs, SMS and user experience . The support is also top level!
Such a great brand to work with as well, their vision and willingness to listen and action is what sets them apart!

LSKD
Australie
11 mois d’utilisation de l’application
Phantom Tools a répondu 26 mai 2022

It's been a pleasure working with you as well, thank you so much for your feedback! Excited to see what you'll create next with Tolstoy 🔥

16 avril 2022

Thanks to Tolstoy for creating this app. It is very easy and fun to use. This is one of the best Shopify apps. Try it today.

Mercy Abounding
Royaume-Uni
11 mois d’utilisation de l’application
Phantom Tools a répondu 18 avril 2022

We're so glad to hear your enjoying the app! We love how you're using the widget to guide costumers through your store!

13 janvier 2022

I first saw this advertised on TikTok and was curious. We made the effort to make some nice videos and properly integrate into our site and we love it. It’s so much more personal than the message bubbles and the flexibility is great. You can focus on conversion, customer support, product education etc etc. Truly worth the 5* review.

Aleck USA & ROW
États-Unis
11 mois d’utilisation de l’application
Phantom Tools a répondu 13 janvier 2022

Wow Aleck! We're so glad you're enjoying our app! Thank you so much for your wonderful feedback 🙏

8 septembre 2023

Great service

Mirenesse
Australie
11 mois d’utilisation de l’application
Phantom Tools a répondu 12 septembre 2023

Thank you! We're here to help, so if you have any questions or need assistance, please don't hesitate to ask.

10 février 2023

This review system does not have enough stars to be able to evaluate the quality the attention and patience of the Tolstoy staff in supporting their clients.
A huge amount of praise and credit goes to Niezl who was able to resolve issues that were not his responsibility and made Tolstoy an even better tool.
I look forward to being able to try the PRO version with the ability to remove branding and further improve the user experience on my site.
Thank you thank you thank you ....

MOSAICO Hair Boutique
Italie
10 mois d’utilisation de l’application
Phantom Tools a répondu 13 février 2023

Thank you for your kind words! We are committed to providing the best user experience for our customers and appreciate your feedback. We offer a wide range of powerful features such as widgets, embedded videos, stories, and carousels which we hope you are making the most of. We always strive to improve our products and services and value your input. Thank you again for your review and your support!

21 juin 2022

Great App! Have only created and installed a product quiz which been the direct driver for around 40% sales. The customer service is always prompt and helpful. Can't wait to play around use more features! Thanks Tolstoy

The Great Chew
Australie
10 mois d’utilisation de l’application
Phantom Tools a répondu 21 juin 2022

So happy to hear!! Love how you're using Tolstoy to help your customers find the perfect product for them 🔥 Thank you so much for your amazing feedback.

8 novembre 2022

Great app. Gives you the ability to add authentic content to your store. Niezl from CS was super helpful too.

Zorali
Australie
9 mois d’utilisation de l’application
Phantom Tools a répondu 9 novembre 2022

Thank you for the lovely review! We hope you continue to showcase your unique brand identity in the most authentic way possible through the app.

9 février 2022

I like the app. It made my website interactive and helped to resolve the problem of navigation on the site for the clients who are not sure what they want.

Positive Thinking Store
Canada
9 mois d’utilisation de l’application
Phantom Tools a répondu 11 février 2022

Hi there!
Thank you so much for your kind review! We're super glad to hear that Tolstoy is helping your customer navigate through your site 🔥

Modifié le 27 juillet 2021

Honest review, Initially I downloaded Tolstoy to see what it was about. When I noticed it was helping identify with your market by becoming more personal by making a video. the thought of me putting myself on video kind of frightened my so I uninstalled it. the next day I recieved a call from Joel who was able to explain the full benefits of Tolstoy and I have given it a second try. All I can say is wow! Thank you Joel for reaching back out ot me with great customer service and I found I do not have to directly be on video until I'm ready. They have hundreds of templates that you can upload to your site. I recommend everyone try this out and it's free!

Alldayattire
États-Unis
9 mois d’utilisation de l’application
Phantom Tools a répondu 28 juillet 2021

Thank you SO SO much for your feedback!!! We're so happy that you're using Tolstoy in a way that works for you!! Can't wait to see what create✨✨✨

27 décembre 2022

I really love the app and love the team behind the product. Video content is really the way of the future and I think Tolstoy is the best option out there.

happy being
États-Unis
9 mois d’utilisation de l’application
Phantom Tools a répondu 29 décembre 2022

Thank you and we appreciate your review and your trust in Tolstoy. We'll make sure to notify you of new features for you to try and enjoy.