Avis (187)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
8 septembre 2022

The best customer service and the app is truely amazing. I would recommend everyone who are serious with conversions and customer care to use this.

Unmute Greetings
Danemark
3 mois d’utilisation de l’application
Phantom Tools a répondu 12 septembre 2022

We are so glad that you're pleased with our support and the product! Thank you so much! 😍

20 décembre 2021

What an amazing app and support! This is next-level! So far, the app is for free, but it definitely has premium features.

Savvy Scooter
États-Unis
3 mois d’utilisation de l’application
Phantom Tools a répondu 3 janvier 2022

Thank you so much for your kind words! This really means a lot 🙏❤️

15 juin 2022

Tolstoy is super easy to use! Lots of different functionality and great customer service. We're looking forward to testing different tactics with the app.

Esker
États-Unis
2 mois d’utilisation de l’application
Phantom Tools a répondu 17 juin 2022

Wow, thanks! We're also super excited to see what you'll do with it!

19 juillet 2023

This App has been a fantastic addition to my store. It has increased time on site and conversion.
The team at Tolstoy are incredibly helpful and generous. My experience tonight with Niezl has been fantastic. I couldn't be happier. Thank You!

Ride Proud Clothing
Australie
Environ 2 mois d’utilisation de l’application
Phantom Tools a répondu 20 juillet 2023

That's amazing to hear! We're thrilled that our app has made such a positive impact on your store, increasing time on site and conversion. Our team at Tolstoy is always here to assist, and we're grateful for your kind words. Thank you for your support! 😊

4 juin 2021

I love this app in particular because it allows me to express my creative and wonderous side when it comes down to developing my Website. The Video integration allows me to relate and pin point on the things in which my customer are searching for, thank you again Tolstoy for giving me this ability.

Fluorescent Lives
États-Unis
Environ 2 mois d’utilisation de l’application
Phantom Tools a répondu 30 juin 2021

Thanks so much for your review!! We love enabling stores to express themselves and deliver amazing customer experiences!

14 février 2023

Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.

Stone Candles
États-Unis
Environ 2 mois d’utilisation de l’application
Phantom Tools a répondu 15 février 2023

Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.

28 janvier 2022

Love how easy this app was to use and it is really helpful in increasing our AOV. Highly recommend. Love it!

DEUX
États-Unis
Environ 2 mois d’utilisation de l’application
Phantom Tools a répondu 31 janvier 2022

We're so glad that you find Tolstoy helpful and easy to use! Amazing feedback, thank you so much :)

23 novembre 2022

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Del Rio Jewels
Singapour
Environ un mois d’utilisation de l’application
Phantom Tools a répondu 24 novembre 2022

Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥

3 juillet 2021

Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!

www.jossieopals.com
Indonésie
Environ un mois d’utilisation de l’application
Phantom Tools a répondu 6 juillet 2021

Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!

24 mars 2023

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Periwinkle Products
États-Unis
Environ un mois d’utilisation de l’application
Phantom Tools a répondu 7 avril 2023

It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!