Avis (223)

Note globale
4,8
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 novembre 2022

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Del Rio Jewels
Singapour
Environ un mois d’utilisation de l’application
Tolstoy a répondu 24 novembre 2022

Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality ...

3 juillet 2021

Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!

www.jossieopals.com
Indonésie
Environ un mois d’utilisation de l’application
Tolstoy a répondu 6 juillet 2021

Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!

24 mars 2023

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Periwinkle Products
États-Unis
Environ un mois d’utilisation de l’application
Tolstoy a répondu 7 avril 2023

It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you ...

3 juin 2021

This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues

MyHackerTech
Singapour
Environ un mois d’utilisation de l’application
Tolstoy a répondu 4 juin 2021

Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!

20 octobre 2022

I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.

MILITAUR
Canada
Environ un mois d’utilisation de l’application
Tolstoy a répondu 20 octobre 2022

Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)

20 septembre 2023

My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole ...

Godess
Canada
Environ un mois d’utilisation de l’application
Tolstoy a répondu 22 septembre 2023

We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless ...

19 août 2021

Very easy to set up in Shopify and integrate with our e-marketing and SMS platform (Omnisend through Zapier.) Allow higher conversion rate, sign up, and decrease bounce rate. Allows customers to be guided through video. The team is awesome in support!! Has built-in videos too to help get started. HIGHLY recommend this app.

MD
États-Unis
Environ un mois d’utilisation de l’application
Tolstoy a répondu 23 août 2021

Thank you so much for your review!!! We're so happy that you found our app easy to integrate with your current marketing tools. Can't wait to see the value you get from ...

6 septembre 2022

So far so good. I've only had it for a few weeks and haven't completely utilized all the functionality yet, but excited to continue to use the app!

Outdoor Space Designs
États-Unis
Environ un mois d’utilisation de l’application
Tolstoy a répondu 7 septembre 2022

Wow, thank you so much for your review! We love how you're using the widget to help visitors navigate your store. We're excited to see what else you create with Tolstoy 🔥

14 septembre 2023

Amazing customer service that is fast and reliable! Had a wonderful experience with Mikaela. This app is easy and fun to use.

LilyAna Naturals
États-Unis
28 jours d’utilisation de l’application
Tolstoy a répondu 21 septembre 2023

We're so glad to hear you had an amazing experience with our support team and found our app easy and fun to use! We're here to provide fast and reliable support whenever you ...

12 août 2021

This app is easy to use, and customer support is helpful. I haven't used it long enough to know how helpful it is, but so far so good!

Mycosia
Australie
27 jours d’utilisation de l’application
Tolstoy a répondu 16 août 2021

Thanks so much for your review!! We're excited to see how you use Tolstoy in the future, and we're always here to help!