Avis (203)

Note globale
4,9
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
13 mars 2024

We love this app. It was so easy to set up on the website, I love it that it doesn't affect the loading speed of the website, yet still provides a video for each of our products. This improves the whole online experience for our customers. Highly recommend.

Rugabub
Australie
Environ 2 mois d’utilisation de l’application
Phantom Tools a répondu 27 mars 2024

Thank you for your kind words! We're thrilled to hear that you love the app and that it has enhanced your customers' online experience without slowing down your website. Your recommendation means a lot to us!

4 janvier 2024

Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!

My Store
Canada
4 mois d’utilisation de l’application
Phantom Tools a répondu 11 janvier 2024

Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you again in the future!

15 mars 2024

Really useful app! I wanted to change something that wasn't available in the regular settings but Niezl from support was really helpful and sorted it for me anyway! Great service!

Peach Posse
Royaume-Uni
3 mois d’utilisation de l’application
Phantom Tools a répondu 27 mars 2024

That's wonderful to hear! It's fantastic when support goes above and beyond to assist users. Glad Niezl was able to help you out. Thanks for sharing your positive experience! 😊👍

13 mars 2024

Niezl was amazing help! She implemented the product page shoppable videos for me and coded them into my website within minutes! Really love the service, so efficient and fast.

Love Isabelle Jewellery
Australie
Environ un mois d’utilisation de l’application
Phantom Tools a répondu 14 mars 2024

We're happy to hear that! Our support team's quick and efficient service is a testament to our commitment to providing the best experience with our shoppable videos. Thank you for your kind words and for choosing our service.

1 février 2024

The service from Niezl in the support team was amazing. My problem was resolved effectively and efficiently and now my website is looking so much better with my video story sitting where I want it. Thanks again for your help Niezl

HYDRO PEAK
Tchéquie
Environ 2 mois d’utilisation de l’application
Phantom Tools a répondu 2 février 2024

Thank you for your review.😊That's fantastic to hear! It's great that your website is now looking the way you envisioned it.

24 avril 2024

I'm so happy with your applications it's a good application it helps people to use

Dialamadi Gory
États-Unis
Environ un mois d’utilisation de l’application
Phantom Tools a répondu 26 avril 2024

Thank you! We're thrilled to hear that you find the application helpful for people.

23 mai 2024

Love the app and the support! Mikaela and the team are absolutely amazing!

EpiLynx
États-Unis
Environ un an d’utilisation de l’application
Phantom Tools a répondu 30 mai 2024

Thank you so much! The team is happy to hear your feedback. We appreciate your support!

22 janvier 2024

Impressed with how responsive and helpful customer service has been. I was having trouble adding the app to my site but Niezl and his team helped get it set up for me. I am just getting started with the app but am confident if there are any issues they will be solved promptly.

Local Color NYC
États-Unis
11 jours d’utilisation de l’application
Phantom Tools a répondu 26 janvier 2024

We're happy to hear that you've had a positive experience with our customer service. We hope you use our video layouts and key features to the fullest!

22 janvier 2024

I am excited about this app's performance and features. I can see that it will drive more sales to our online shop by creating an engaging shopping experience for our customers. It is also user-friendly and has seamless integration with Shopify. I am also impressed with the customer service provided by the Tolstoy team. They are responsive and helpful. Highly recommended!

EMANI
États-Unis
4 jours d’utilisation de l’application
Phantom Tools a répondu 26 janvier 2024

Thank you for your enthusiastic feedback! It's fantastic to know that our app's user-friendly interface and seamless integration with Shopify are meeting your expectations and we greatly appreciate your kind words about our customer service team. Your recommendation means a lot to us. Thank you for choosing Tolstoy!

5 février 2024

Niezl was very helpful in assisting me with my questions! I'm looking forward to using this app!!

THE GLAM BOOK VENDORS
États-Unis
8 mois d’utilisation de l’application
Phantom Tools a répondu 13 février 2024

Thank you for your review. We're happy to hear that Niezl was able to assist you effectively! Welcome aboard to the app — we hope you find it incredibly useful and enjoyable to use.