Avis (218)

Note globale
4,7
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
27 janvier 2026

We've had great success with this app. I've also just jumped off a training call with Earl to show us how the AI features works. We will definitely be utilising this going forwards.

VANI-T
Australie
Presque 2 ans d’utilisation de l’application
7 janvier 2026

The team at Tolstoy is PHENOMENAL! This is the first app and integration for our website that I have ever used where the team and the developers go above and beyond to help you. We've been utilizing Tolstoy for several years, and have never once had an issue that the team did not immediately resolve for us. Mikaela and every developer on this team are a model of greatness for all website integrations. You will not be disappointed, Tolstoy is the way to go.

Pink Papyrus Co.
États-Unis
Plus de 2 ans d’utilisation de l’application
7 janvier 2026

his app is excellent, and the customer service is top-notch. I'm really grateful for the prompt and helpful support from Don. He went above and beyond to assist me, and it made my experience so much better. Highly recommend this app to anyone looking for great functionality and exceptional customer service!

Amotopart
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
4 décembre 2025

Looks great! Had issues at first with our theme not having blocks/sections, contacted support and they installed it on our website in a few hours. Mikaela was our support representative and she was incredibly helpful throughout everything. Very easy to work with, didn't need much from us to install the widget. Excited to see how this performs for us : )

PHUTURE
États-Unis
11 mois d’utilisation de l’application
6 février 2026

We’ve had a very positive experience with Tolstoy’s Customer Success Manager, Emmanuel, and the technical team.

They are highly responsive and quick to act. While we encountered some setup issues initially, any bugs were resolved promptly, with clear recaps and updates provided throughout. Communication was always polite and easy to follow.

Emmanuel has been especially supportive, patiently guiding us through the platform step by step. Even without being very familiar with Shopify or the platform at the start, we felt well supported and confident using it.

The AI studio also performs very well, producing more stable outputs than other AI tools we’ve tried and saving us time in post-production. Overall, Tolstoy is a platform we’d recommend.

SKIN|CYCLES
Royaume-Uni
Environ 2 mois d’utilisation de l’application
28 janvier 2026

Super service and a really great app! The support team is always very helpful and quick to respond. Every time I contact support, my issue gets fixed fast and reliably. Especially worth highlighting is the developer team, which implements custom adjustments according to my requirements very quickly. Overall, a fantastic app — highly recommended!

L.BEV
Allemagne
Environ 2 mois d’utilisation de l’application
4 décembre 2025

Super impressive product and more impressive team. They really go out of their way to listen to customer feedback, ideas and business problems and then quickly ship solutions. They're on their way to becoming our full AI suite of tools 

The Zero Proof
États-Unis
4 mois d’utilisation de l’application
21 janvier 2026

Excellent customer service, they team is always so willing to help find the solution to your problem

Leina + Fleur
Australie
Plus de 2 ans d’utilisation de l’application
15 janvier 2026

Tolstoy is such a great app and their support team is stellar! They are super helpful with any questions, and the app itself is such a great value add for our customers. Highly recommend!!

Hampden Clothing
États-Unis
Plus d'un an d’utilisation de l’application
14 janvier 2026

Amazing support! Fixed my issue within 5 minutes and explained the problem so I can make sure it doesn't happen again. Ver thorough. Also such a nice representative!!

MCoBeauty US
États-Unis
Plus d'un an d’utilisation de l’application