리뷰 (197)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2022년 1월 13일

I first saw this advertised on TikTok and was curious. We made the effort to make some nice videos and properly integrate into our site and we love it. It’s so much more personal than the message bubbles and the flexibility is great. You can focus on conversion, customer support, product education etc etc. Truly worth the 5* review.

Aleck USA & ROW
미국
앱 사용 기간 11개월
답글 Phantom Tools개 2022년 1월 13일

Wow Aleck! We're so glad you're enjoying our app! Thank you so much for your wonderful feedback 🙏

2023년 9월 8일

Great service

Mirenesse
오스트레일리아
앱 사용 기간 11개월
답글 Phantom Tools개 2023년 9월 12일

Thank you! We're here to help, so if you have any questions or need assistance, please don't hesitate to ask.

2023년 2월 10일

This review system does not have enough stars to be able to evaluate the quality the attention and patience of the Tolstoy staff in supporting their clients.
A huge amount of praise and credit goes to Niezl who was able to resolve issues that were not his responsibility and made Tolstoy an even better tool.
I look forward to being able to try the PRO version with the ability to remove branding and further improve the user experience on my site.
Thank you thank you thank you ....

MOSAICO Hair Boutique
이탈리아
앱 사용 기간 10개월
답글 Phantom Tools개 2023년 2월 13일

Thank you for your kind words! We are committed to providing the best user experience for our customers and appreciate your feedback. We offer a wide range of powerful features such as widgets, embedded videos, stories, and carousels which we hope you are making the most of. We always strive to improve our products and services and value your input. Thank you again for your review and your support!

2022년 6월 21일

Great App! Have only created and installed a product quiz which been the direct driver for around 40% sales. The customer service is always prompt and helpful. Can't wait to play around use more features! Thanks Tolstoy

The Great Chew
오스트레일리아
앱 사용 기간 10개월
답글 Phantom Tools개 2022년 6월 21일

So happy to hear!! Love how you're using Tolstoy to help your customers find the perfect product for them 🔥 Thank you so much for your amazing feedback.

2022년 11월 8일

Great app. Gives you the ability to add authentic content to your store. Niezl from CS was super helpful too.

Zorali
오스트레일리아
앱 사용 기간 9개월
답글 Phantom Tools개 2022년 11월 9일

Thank you for the lovely review! We hope you continue to showcase your unique brand identity in the most authentic way possible through the app.

2022년 2월 9일

I like the app. It made my website interactive and helped to resolve the problem of navigation on the site for the clients who are not sure what they want.

Positive Thinking Store
캐나다
앱 사용 기간 9개월
답글 Phantom Tools개 2022년 2월 11일

Hi there!
Thank you so much for your kind review! We're super glad to hear that Tolstoy is helping your customer navigate through your site 🔥

2021년 7월 27일에 편집됨

Honest review, Initially I downloaded Tolstoy to see what it was about. When I noticed it was helping identify with your market by becoming more personal by making a video. the thought of me putting myself on video kind of frightened my so I uninstalled it. the next day I recieved a call from Joel who was able to explain the full benefits of Tolstoy and I have given it a second try. All I can say is wow! Thank you Joel for reaching back out ot me with great customer service and I found I do not have to directly be on video until I'm ready. They have hundreds of templates that you can upload to your site. I recommend everyone try this out and it's free!

Alldayattire
미국
앱 사용 기간 9개월
답글 Phantom Tools개 2021년 7월 28일

Thank you SO SO much for your feedback!!! We're so happy that you're using Tolstoy in a way that works for you!! Can't wait to see what create✨✨✨

2022년 12월 27일

I really love the app and love the team behind the product. Video content is really the way of the future and I think Tolstoy is the best option out there.

happy being
미국
앱 사용 기간 9개월
답글 Phantom Tools개 2022년 12월 29일

Thank you and we appreciate your review and your trust in Tolstoy. We'll make sure to notify you of new features for you to try and enjoy.

2021년 5월 13일에 편집됨

My name is Barbara with Sentient Beauty Cosmetics and Holistic Living. When I found Tolstoy I was excited to make this feature a part of my shop. When I needed help with creating and embedding my first Tolstoy to my shop I was lucky to have Dov help via their site chat. He succinctly, pleasantly, and patiently literally walked me through every step I needed to access my video from my phone, and make it visible where it needed to be on my shop. This is such a fantastic app. I'm thinking it will be the feature that will really engage my customers and keep them coming back. Thank you Dov for your expertise and good humor!

Sentient Beauty Vegan Cosmetics and Holistic Living
미국
앱 사용 기간 9개월
답글 Phantom Tools개 2021년 5월 18일

Thanks so much for sharing your feedback, Barbara! We're so happy you're loving the platform. We can't wait to see all of the amazing ways you use Tolstoy!

2024년 1월 3일에 편집됨

I just started using Tolstoy and I think it's a great idea for creating a better connection with customers and adding a more personal face to my business. Setup was easy but I had a small issue that I reached out to support for. Mikaela was lovely and solved the problem in just a few minute. My widget now works like a charm and I'm excited to see how much my customers love the enhanced interactivity.

Update: Still getting great reviews from customers on this super cool app. I had a hiccup today because I messed up a setting, but got great support from Niezl, who sorted me out in just a couple of minutes. Always friendly and easy to talk to.

stradleyjewelers
미국
앱 사용 기간 9개월
답글 Phantom Tools개 2023년 4월 19일

Thank you for this great review! We are happy to hear that you're enjoying using Tolstoy and that it's helping you create a better connection with your customers. Adding a more personal touch to your business is always beneficial, and Tolstoy definitely helps with that. I'm glad to hear that the setup was easy and that the support team was able to resolve any issues you had quickly.