Omtaler (197)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
12. mai 2022

Love this product and the support is incredible!! Great way to interact personally with customers on your site.

Elix
USA
Nesten 2 år bruker appen
Phantom Tools svarte 17. mai 2022

Hi there! Thank you so much for your kind words! We love how you're using Tolstoy to greet your audience and explain to them about your product. Excited to see what else you'll do 🔥

4. januar 2023

These guys are onto something here. Great app and even better customer service. They are prompt, courteous and professional. We have been dealing with Mikaela and she has been so good at looking after us. Keep up the good work guys. We will recommend you to everyone we know.

VacuumWarehouse
Canada
Nesten 2 år bruker appen
Phantom Tools svarte 6. januar 2023

We appreciate the amazing review. We hope to see more of your cool content showcasing stories, carousel, widget and embedded videos. Thank you!

13. oktober 2021

I use this app to help me add videos to products to help customers see the products on. I tried to upload multiple and had a problem but Galia was quick to solve the problem and was very helpful with helping me use the app easily. Thank you so much Galia!!!

So Extra
Australia
Over 1 år bruker appen
Phantom Tools svarte 13. oktober 2021

Thank you so much for your feedback! It really means a lot! 🙏. We are so excited to see you use Tolstoy in your shop, so do not hesitate to contact us for any question or issue 🔥

3. september 2021

I almost don’t want to write a review because this app is actually going to blow up and everyone is going to use it. SO MUCH YES. It’s basically allowed us to have a mini sales person sitting there selling the product with real time, catchy examples while the customer browses our site. Awesome customer service. How is this free??

Bee Kind
Canada
Over 1 år bruker appen
Phantom Tools svarte 12. september 2021

Thank you so much for your review!!!! We love how your team uses Tolstoy and can't wait to see how you guys grow :)

19. januar 2022

Totally recommended!
It is relatively easy to install and use the Go Tolstoy App. It took us less than 5 minutes to setup and launch the widget on our website ( check it out on www.myfooden.com ) . The 5 minutes exclude the work done on creating the videos! Upon setting its parameters (like which page to trigger on) we bumped a bit and had to contact support.
They got back to us in under a day and the support quality is really high and really present. Kudos there! The response was precise, concise and on point. To be really fair and critical, we would have liked to see some customisation options in terms of popup size and page placement on mobile view. Nevertheless, think of GoTolstoy no less!

MyFooDen
Storbritannia
Over 1 år bruker appen
Phantom Tools svarte 19. januar 2022

Wow, thank you so much for taking the time to write us your valuable feedback! We're so glad to hear that you find our system user friendly and easy to use - it's our top priority.
And more customization options are definitely in the works - we are aware that they're highly requested and we'll be releasing amazing new features soon! 🙏

12. oktober 2022

This app is user friendly and allows me to execute what I need out of it. What is the best feature is the extent their customer service team goes. Mikaela was of great help and went above and beyond to make my experience smooth. We all know the issues with communication and making things personal via chat, but she made sure I was helped and my questions were answered. Thank you, Mikaela!

Seed Legend
USA
Over 1 år bruker appen
Phantom Tools svarte 12. oktober 2022

Thank you so much for the heartwarming review! We are looking forward to working with you and hoping you can utilize all our features!

28. september 2021

Amazing app. I was looking for something else when I stumbled on this gem . It’s got lots of features I never even thought of and will help my store greatly. Best part is it’s FREE. Thanks for this.

Kash & Ash
USA
Over 1 år bruker appen
Phantom Tools svarte 29. september 2021

Thank you for your review and rating!! We love that you're finding value in our features. Can't wait to see all of the ways you utilize Tolstoy!! 🔥🔥🔥

21. januar 2022

Install this app right now! These guys are amazing and this app is all you need. Galia and the team were too quick to solve my problems and set up videos.

Shape Fix
Australia
Over 1 år bruker appen
Phantom Tools svarte 24. januar 2022

Thank you so much!! We're so glad to hear! 🙏❤️

24. november 2022

Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly

Lydy
Australia
Over 1 år bruker appen
Phantom Tools svarte 25. november 2022

Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.

10. april 2023

I absolutely love Tolstoy. But I love it even more now. I had an issue connecting both my shopify stores to the one account. I chatted to online support and Niezl was so helpful. She answered questions quickly and even jumped on a call with me to show me what she was doing to fix the problem. It was the best service I've had from any app. Thanks Niezl and thanks Tolstoy for a great experience!

Hero Packaging
Australia
Over 1 år bruker appen
Phantom Tools svarte 10. april 2023

Wow, thank you for your wonderful review! It's awesome that you love Tolstoy and that a positive experience with our support made you love it even more. We hope that you take full advantage of all the features we have to offer and that they enhance your experience with our product/service.