Recenzje (196)

Ogólna ocena
4,9
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  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
7 marzec 2023

The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them.
GREAT EXPERINECE!!!

KARIGAROFFICIAL
Indie
10 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 16 marzec 2023

Thank you for your review. We are so glad to hear that you had a great customer support experience and you enjoy our product. We hope that you continue to do so.

8 grudzień 2022

Amazing customer service! Quick and helpful, making it a joy to use this app.

Highly recommend
*****

FUSION MINERAL PAINT
Kanada
10 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 8 grudzień 2022

Wow, thank you for your review! We're excited for you to enjoy all the app's features - from widgets, embed, stories, carousel, and many more!

28 grudzień 2020

The app gives you a great ability to communicate complicated messages in a simple and clear way to customers.
We made an instructional video about one of our more complex and expensive systems.
This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos.
Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand.
In the process of installing the app and creating the content, we received help from the app staff. Great support.

Marom Dolphin
Izrael
8 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 18 maj 2021

Thank you so much for taking the time to leave such an amazing review! Our team is so happy to read that you think our app is great! Your feedback means the world to us, and we hope that you benefit from using our app as much as we enjoyed reading your review!

22 lipiec 2021

Seamless implementation, super user-friendly builder! Love how easy it is to create and make changes on Tolstoy. Received a lot of feedback on how unique the concept is in an e-commerce shop and how personal it felt to the consumer. Definitely recommend this app!

Moringaia
Stany Zjednoczone
7 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 22 lipiec 2021

WOW thank you so so much for your review and feedback!!! We're so excited that you're getting awesome responses on your Tolstoy- love to see it! Can't wait to see how you grow with Tolstoy :)

21 kwiecień 2022

The Tolstoy widget was so quick to set up with a very friendly user interface. The customer support team is top notch and responds to all my questions within 24 hours and have helped me troubleshoot a variety of situations.

Anyday
Stany Zjednoczone
6 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 21 kwiecień 2022

Thank you so much for your feedback! It was a pleasure speaking to your team and we're looking forward to see what you'll create with Tolstoy!

4 lipiec 2021

Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.

ZRLUXE
Australia
6 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 6 lipiec 2021

Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨

20 wrzesień 2023

Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!

SKÖG IN
Indie
5 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 21 wrzesień 2023

We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!

7 kwiecień 2023

Great app and great support. I got a bug with a carousel, Mikaela was responsive and efficient. Thanks for the help

Ustawi Skincare
Stany Zjednoczone
4 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 10 kwiecień 2023

We're happy to hear you've been using our product's features to the fullest. Our team is committed to providing you with top-notch service, and we'll be here to support you every step of the way. So if you need any help, give us a shout - we're always happy to assist. Thanks for sharing your positive experience. It means a lot to us!

3 październik 2022

Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.

Alicja Confections
Kanada
4 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 3 październik 2022

Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.

20 wrzesień 2022

Had a problem with the account login, Mikaela and the support team fixed in under 1 hour. Great support!

Aramore-store
Stany Zjednoczone
4 dni korzystania z aplikacji
Phantom Tools odpowiedział(a) 20 wrzesień 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform.