Avaliações (254)

Classificação geral
4,7
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 2 de outubro de 2025

RIGHT SUPPORT WHEN NEEDED — but watch the charges/impressions

Tolstoy is an excellent app — shoppable video stories for e-commerce really bring products to life. We’ve used it for over a year and it definitely adds value.

We did face a difficult experience with charges that added up to thousands of dollars over many months, mainly due to our own lack of attention. The app does send monthly usage emails, but we overlooked them. Thankfully, once we reached out, the team — including the CEO — listened and worked with us to find a fair solution. That level of support gave us confidence to continue with them.

The concept is strong, the team truly cares, and the app delivers real value. Just be mindful to keep an eye on usage so you don’t get caught off guard. The integrations with Instagram, Google Drive and TikTok are a great tool of this app.

Loja Momo Lifestyle
Brasil
Mais de 1 ano usando o app
19 de junho de 2025

Great app, crappy UX interface. It takes me 3x longer to work inside Tolstoy than getting work done.

The app when you can manage to get it set up after hours of work is great. If they would fix the UX experience I def would give it 5 stars. But I am looking for other options now.

Sonia Roselli Skincare
Estados Unidos
Aproximadamente 2 anos usando o app
16 de abril de 2025

Tolstoy have been an amazing tech to partner with. Their team are incredibly accomodating, open to new requests and have been great to work with - incredibly responsive! We've also seen great results from showcasing our strong UGC across our website.

Rolla's Jeans
Austrália
Mais de 1 ano usando o app
4 de dezembro de 2024

Such an easy way to integrate video content onto your website without a developer. Tolstoy has led to so many sales for our beauty brand to show UGC on our product pages and homepage

Fazit
Estados Unidos
Mais de 1 ano usando o app
7 de abril de 2025

Great app to use, the team have been fantastic in supporting various queries of mine. The analytics show the ROI the app generates and it is super easy to use. Mark was fantastic for my small business and helping support our growth.

PERL Cosmetics
Reino Unido
Mais de 1 ano usando o app
18 de novembro de 2024

We've had an amazing experience with the Tolstoy team! They're always super responsive and ready to assist with anything we need. Their app has really helped increase our website's conversions and engagement. Definitely recommend both the app and the team!

TruHeight
Estados Unidos
Mais de 1 ano usando o app
11 de janeiro de 2026

Excellent concept and service. Easy to work with.

Koncertkupols SIA "ES&ME"
Letônia
Mais de 1 ano usando o app
2 de dezembro de 2024

So so so happy with this app!

The best solution to integrate videos on your store without affecting the speed!
Easy to use, fast and always adding new features and solutions.

The assistance is great too, very kind and quick.

TA-DAAN Shop
Itália
Aproximadamente 1 ano usando o app
21 de novembro de 2024

We love Tolstoy. The world is accustomed to short-story-type videos that are easily accessible and we mainly use Tolstoy for that functionality. It easily integrates with all of our platforms and video channels. The team is responsive and very helpful with anything we need. The sticker shock is real but it is well worth it

Haven Tents
Estados Unidos
Aproximadamente 1 ano usando o app
14 de novembro de 2025

We are so excited to have this app on our website. Having UGC videos will definitely increase our conversion rate. Niezl from support is super helpful and we highly recommend!

Kinzie Foods
Estados Unidos
22 dias usando o app