Avaliações (197)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
24 de novembro de 2022

Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly

Lydy
Austrália
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 25 de novembro de 2022

Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.

10 de abril de 2023

I absolutely love Tolstoy. But I love it even more now. I had an issue connecting both my shopify stores to the one account. I chatted to online support and Niezl was so helpful. She answered questions quickly and even jumped on a call with me to show me what she was doing to fix the problem. It was the best service I've had from any app. Thanks Niezl and thanks Tolstoy for a great experience!

Hero Packaging
Austrália
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 10 de abril de 2023

Wow, thank you for your wonderful review! It's awesome that you love Tolstoy and that a positive experience with our support made you love it even more. We hope that you take full advantage of all the features we have to offer and that they enhance your experience with our product/service.

2 de agosto de 2021

By far the best and easiest app to increase website engagement and sales in an organic, easy-to-use way. Plus, our customers love it. The Tolstoy App re-invents the "Pop Up" so that everyone wins.

Angela Caglia Skincare
Estados Unidos
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 4 de agosto de 2021

Thank you for your review and rating!!!! So happy to read that you think our app is great!!!!!! Can't wait to see how you and your customers continue to benefit by using Tolstoy :)

18 de janeiro de 2022

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

Feltto
Singapura
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 18 de janeiro de 2022

Hi Feltto team!! Thank you so much for your wonderful feedback! We're so glad that you found success with Tolstoy 🔥 We're excited to see what else you'll do with it!

8 de abril de 2023

Really great app, easy to use and really adds value to the shop. Mikaela and the other customer service team members were very responsive and helpful

Miamily
Suíça
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 10 de abril de 2023

We're thrilled to hear that you loved our support and Tolstoy! We're so glad that you're finding value in our product/service, and we're here to support you every step of the way. We hope you'll take advantage of all the features we offer to make your experience even better. Thanks again for your kind words.

4 de maio de 2021

Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.

Swifty Deal
Suécia
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 18 de maio de 2021

Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!

Data de edição: 26 de outubro de 2022

I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.

The Studio Boutique
Austrália
Mais de 1 ano usando o app
Phantom Tools deixou uma resposta 28 de outubro de 2022

Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!

15 de dezembro de 2021

Love this app. Our products require a bit of education and the videos on our product pages allow us to educate our customers, about our features and benefits, whilst also sharing our brand personality and reducing barriers to purchase.

Ultrella
Nova Zelândia
Aproximadamente 1 ano usando o app
Phantom Tools deixou uma resposta 15 de dezembro de 2021

Thank you so much for your kind works! And the Tolstoy on your site looks incredible 🔥

24 de fevereiro de 2022

I love this app - it gives my website a personal touch with creative walk-through videos that direct the customer to the products and resources they need. I highly recommend Tolstoy, there's so many ways to use it whether to improve customer service or increase conversions. The customer service is also very quick & helpful and they truly want to see your business improve with their services - thank you Sami for all your help and input since working Tolstoy!

Paper Shoot Camera
Canadá
Aproximadamente 1 ano usando o app
Phantom Tools deixou uma resposta 24 de fevereiro de 2022

Wow, thank you so much for your kind words! It's always a pleasure working with you! 🙏

31 de maio de 2022

I used this application it is very good
I just think that the girl in the video test needs to go to the hairdresser
apart from that everything is perfect

CLEMSE
Estados Unidos
Aproximadamente 1 ano usando o app
Phantom Tools deixou uma resposta 1 de junho de 2022

Haha, we think that all of our team members have great hair ;)
Than you for your review, we're super glad to hear you're enjoying the app!