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Super service and a really great app! The support team is always very helpful and quick to respond. Every time I contact support, my issue gets fixed fast and reliably. Especially worth highlighting is the developer team, which implements custom adjustments according to my requirements very quickly. Overall, a fantastic app — highly recommended!
his app is excellent, and the customer service is top-notch. I'm really grateful for the prompt and helpful support from Don. He went above and beyond to assist me, and it made my experience so much better. Highly recommend this app to anyone looking for great functionality and exceptional customer service!
So so so happy with this app!
The best solution to integrate videos on your store without affecting the speed!
Easy to use, fast and always adding new features and solutions.
The assistance is great too, very kind and quick.
We love Tolstoy. The world is accustomed to short-story-type videos that are easily accessible and we mainly use Tolstoy for that functionality. It easily integrates with all of our platforms and video channels. The team is responsive and very helpful with anything we need. The sticker shock is real but it is well worth it
Tolstoy was super easy to implement, their team guided us through the process. The app works flawlessly, we haven't noticed any issues of it not working, and it feels slick on the website. I'd recommend this to growing ecom stores who want to improve the online experience for their customers.
Thank you so much for your positive feedback! We're thrilled to hear that implementing Tolstoy was a seamless experience for you and that our team was able to provide helpful guidance throughout the process. It's fantastic to know that the app is running flawlessly and contributing to a slick online experience on your website.
Tolstoy has been a fantastic tool for integrating videos seamlessly into our website in various placements and sizes. Its flexibility allows us to create a truly customized experience for our audience. One of the standout aspects of Tolstoy is the team behind it. They’re incredibly proactive, always finding solutions quickly and efficiently to ensure a smooth experience.
For $300 a month this app is buggy as hell. Always super frustrating to adjust anything in this app, it's always glitching and you have to do simple tasks 10-20 times for it to finally work. Everything you do keeps resetting. Incredibly frustrating to use but decent app.
This app has become the most widely integrated app across our site. We're using it on nearly every product page, on our instructions and educational pages, and more. It's really easy to use and implement, and the support team is immaculate. Whenever I've had questions they've been so polite and great at follow up too. Thank you tolstoy team -- customer for life!
Thank you so much for your kind words! We're thrilled to hear how much you love the app and appreciate your support. We're here for you, always!
I couldn’t be more impressed with the outstanding service and partnership provided by the Tolstoy team. From the very start, their communication and willingness to help with our integration process was seamless. . They were always available to answer questions, troubleshoot issues, and provide guidance with a forward-thinking approach that kept our long-term goals in mind. We look forward to continuing to work together and highly recommend them to anyone seeking a team that prioritizes innovation, reliability, and genuine partnership.
We recently partnered with Tolstoy during our replatform to Shopify and have nothing but praise for this amazing team and tech. Since the initial kick off calls, to install, and everything in between has been seamless. Hats off to Mark the Tolstoy team, you've been incredible to work with. We're now seeing noticeable results with lifts in engagement and our PDP CRV is tracking up.