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Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.
Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.
Love how easy this app was to use and it is really helpful in increasing our AOV. Highly recommend. Love it!
We're so glad that you find Tolstoy helpful and easy to use! Amazing feedback, thank you so much :)
Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.
Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥
Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!
Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!
Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.
It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!
This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues
Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!
I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.
Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)
My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!
We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!
Very easy to set up in Shopify and integrate with our e-marketing and SMS platform (Omnisend through Zapier.) Allow higher conversion rate, sign up, and decrease bounce rate. Allows customers to be guided through video. The team is awesome in support!! Has built-in videos too to help get started. HIGHLY recommend this app.
Thank you so much for your review!!! We're so happy that you found our app easy to integrate with your current marketing tools. Can't wait to see the value you get from Tolstoy!!!
I am really enjoying this app; it is easy to navigate, add videos, links, etc... This will be very helpful for our site in educating our clients on our products.
What an incredible feedback! Thank you so much! 🙏