評價 (197)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年11月23日

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Del Rio Jewels
新加坡
使用應用程式 大約1個月
Phantom Tools 已回覆 2022年11月24日

Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥

2021年7月3日

Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!

www.jossieopals.com
印尼
使用應用程式 大約1個月
Phantom Tools 已回覆 2021年7月6日

Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!

2023年3月24日

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Periwinkle Products
美國
使用應用程式 大約1個月
Phantom Tools 已回覆 2023年4月7日

It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!

2021年6月3日

This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues

MyHackerTech
新加坡
使用應用程式 大約1個月
Phantom Tools 已回覆 2021年6月4日

Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!

2022年10月20日

I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.

MILITAUR
加拿大
使用應用程式 大約1個月
Phantom Tools 已回覆 2022年10月20日

Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)

2023年9月20日

My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!

Godess
加拿大
使用應用程式 大約1個月
Phantom Tools 已回覆 2023年9月22日

We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!

2021年8月19日

Very easy to set up in Shopify and integrate with our e-marketing and SMS platform (Omnisend through Zapier.) Allow higher conversion rate, sign up, and decrease bounce rate. Allows customers to be guided through video. The team is awesome in support!! Has built-in videos too to help get started. HIGHLY recommend this app.

MD
美國
使用應用程式 大約1個月
Phantom Tools 已回覆 2021年8月23日

Thank you so much for your review!!! We're so happy that you found our app easy to integrate with your current marketing tools. Can't wait to see the value you get from Tolstoy!!!

2022年1月20日

I am really enjoying this app; it is easy to navigate, add videos, links, etc... This will be very helpful for our site in educating our clients on our products.

ValAsta LLC
美國
使用應用程式 大約1個月
Phantom Tools 已回覆 2022年1月20日

What an incredible feedback! Thank you so much! 🙏

2022年9月6日

So far so good. I've only had it for a few weeks and haven't completely utilized all the functionality yet, but excited to continue to use the app!

Outdoor Space Designs
美國
使用應用程式 大約1個月
Phantom Tools 已回覆 2022年9月7日

Wow, thank you so much for your review! We love how you're using the widget to help visitors navigate your store. We're excited to see what else you create with Tolstoy 🔥

2023年9月14日

Amazing customer service that is fast and reliable! Had a wonderful experience with Mikaela. This app is easy and fun to use.

LilyAna Naturals
美國
使用應用程式 28天
Phantom Tools 已回覆 2023年9月21日

We're so glad to hear you had an amazing experience with our support team and found our app easy and fun to use! We're here to provide fast and reliable support whenever you need it. Thanks for your kind words.