整體評分
5
各級評分數量
  • 99% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年9月20日

My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!

Godess
加拿大
使用應用程式 大約1個月
Tolstoy 已回覆 2023年9月22日

We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!

2024年1月24日

Loving the app so far.

Velouré
葡萄牙
使用應用程式 大約10小時
Tolstoy 已回覆 2024年1月26日

Thank you. Thrilled to hear you're enjoying the app!

2023年11月22日

love it

EZ Lifestyle
美國
使用應用程式 12個月
Tolstoy 已回覆 2024年1月11日

Thank you so much! Appreciate your kind words.

2023年10月5日

Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands

AleHorn
美國
使用應用程式 16天
Tolstoy 已回覆 2023年10月25日

We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌

2023年9月7日

Great customer service and such a cool app! I needed some help launching my first Tolstoy and Mikaela was incredibly helpful and patient. Highly recommend!

Oath Oats
美國
使用應用程式 8個月
Tolstoy 已回覆 2023年9月12日

Thank you so much! We're thrilled to hear that you're enjoying our app and that you had a positive experience with Mikaela. If you ever need more assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your recommendation!

2023年8月23日

Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!

Sosh
印度
使用應用程式 5個月
Tolstoy 已回覆 2023年9月12日

Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.

2023年4月28日

I cant recommend this app enough - the support alone was the best I've ever experienced with a shopify app. Niezl worked through all of my questions with ease and showed me real time how my videos look as we implemented! Would recommend to all business owners wanting to implement video! Thank you Niezl and the Tolstoy team! Five Stars!

Tokyo Foxtrot
澳洲
使用應用程式 6個月
Tolstoy 已回覆 2023年4月28日

Thank you for sharing your positive experience with this app and its support team. It's great to hear that the support provided was exceptional and that the team was able to assist you in implementing the videos effectively. Your recommendation will surely help other business owners who are looking to incorporate video into their marketing strategy. I hope this app continues to be a valuable asset to your business.

2023年5月29日

Mikaela was very helpful in getting my first Tolstoy up and live one our site! Thank you for your assistance and taking the time to walk me through what to do!

OFace
美國
使用應用程式 5個月
Tolstoy 已回覆 2023年6月5日

Thank you so much for your kind words and positive feedback! We are thrilled to hear that we are able to assist you in getting your first Tolstoy up and live on your site. It was our pleasure to guide you through the process and ensure that you felt confident in setting up your first Tolstoy.

2023年7月4日

Still waiting to see how it affects sales but we're really pleased with the way the app works and also the customer service - top drawer. Thanks, team.

Bramwell Brown Clocks
英國
使用應用程式 3個月
Tolstoy 已回覆 2023年7月4日

You're welcome! We're glad to hear that you're satisfied with the app's performance and our customer service. We understand that the impact on sales is still being observed. We appreciate your support and value your feedback.

2023年8月4日

This could be the most functional and wonderful application I've seen recently in terms of the features it offers. It's ideal for adding a more quality and professional atmosphere to your store. In addition, I conveyed all the questions in my mind to them, and we patiently resolved all my problems together with Niezl. It's definitely the application from which I get the most benefit!

Rosé K-Shop
英國
使用應用程式 6天
Tolstoy 已回覆 2023年8月7日

Thank you for your review. I'm really glad to hear that you're finding the app so useful! We've worked together to tackle your questions and sort out any issues, and I'm stoked that it's making a positive impact on your store's vibe. Your satisfaction means a lot to us.