Tolstoy Shoppable Video & Quiz , 112 reviews
Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.
Customer Support was swift and top notch. I encountered an issue with the carousel feed and they helped with it. Thank you!
Thank you for sharing your positive experience. It's fantastic to hear that you had a great experience with our customer support team. We hope you enjoy all of the product features we have to offer.
The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them.
Thank you for your review. We are so glad to hear that you had a great customer support experience and you enjoy our product. We hope that you continue to do so.
Super easy to use, and Niezl has been so helpful with all my questions. Video is a critical piece for my business, and I've seen conversion rates improve dramatically since displaying videos using Tolstoy in my store. So far so good!
Thank you for taking the time to leave us a review. We're thrilled you're enjoying our app and we hope you try out all the new features we've added. We hope the app continues to help improve your conversion rate! 😊
Thanks very much to Niezl for your quick and solutions-oriented support. The responsiveness of Tolstoy's support team is very impressive!
Thank you for your kind words. We're so glad to hear that our support was able to help. We strive to provide excellent service, and it's rewarding to know our efforts are appreciated. Thank you again for your review.
great customer support and service from Mikaela really appreciate it and look forward to continue working together!
Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you had a great experience with our customer support team. Your opinion is highly valued and appreciated, and we look forward to continued success working together!
Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.
Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.
This review system does not have enough stars to be able to evaluate the quality the attention and patience of the Tolstoy staff in supporting their clients.
A huge amount of praise and credit goes to Niezl who was able to resolve issues that were not his responsibility and made Tolstoy an even better tool.
I look forward to being able to try the PRO version with the ability to remove branding and further improve the user experience on my site.
Thank you thank you thank you ....
Thank you for your kind words! We are committed to providing the best user experience for our customers and appreciate your feedback. We offer a wide range of powerful features such as widgets, embedded videos, stories, and carousels which we hope you are making the most of. We always strive to improve our products and services and value your input. Thank you again for your review and your support!
Great experience with the support! Thank you Niezl! Responded within 5 minutes on e-mail and helped us make it work when we had issues.
As for the app, the interface looks great and, even though we haven't tried it much, it seems like a very powerful tool for boosting conversions!
Thank you for your helpful feedback! We're delighted to hear that you are satisfied with the support we provide. We want to make sure you have the best experience with our features like widgets, embedded videos, quizzes, stories, and carousels. Thanks again for taking the time to share your thoughts with us - it really helps us make our service better.
I love the app and I have had a great experience with the support team. Thank you Niezl! I think the app is very innovative and helps to bring our website to life
Great to hear that you're happy with the support and the app. We strive to give our customers the best possible service and take pride in delivering a great customer experience. Thank you for your review!