Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer support, intuitive interface, and smooth integration with Shopify. They appreciate its interactive shoppable videos, quizzes, and social media content features for boosting sales and conversions. The app's ability to enhance customer experience with TikTok-style content and interactive video FAQs is also valued. Merchants find the analytics feature useful for gaining customer behavior insights and note a reduction in support tickets. The new 'video feed' feature and the app's capacity to personalize brands are well-received. Its pricing is deemed fair, making it a recommended choice for businesses of all sizes.

January 24, 2024

Amazing app that adds a bunch of social proof to your website and product pages. Support is super fast and really great too. Pricing is reasonable unlike other more expensive apps in the market.

HanaDolly
Singapore
2 days using the app
Tolstoy replied January 26, 2024

Thank you for your review. Glad to hear you're enjoying the app's social proof features and prompt support!

January 4, 2024

Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!

My Store
Canada
7 days using the app
Tolstoy replied January 11, 2024

Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you again in the future!

March 13, 2024

Incredible app at a reasonable price. Mikaela from Tolstoy was super helpful with the setup too and replied really quickly. 10/10

Urban Veda
United Kingdom
1 day using the app
Tolstoy replied March 27, 2024

That's wonderful to hear! We're delighted that you're happy with the app and our support team, especially Mikaela's assistance. Thanks for the glowing review! 🌟

March 13, 2024

Me gusta mucho. He colgado muchos videos y la verdad que superbién. Me gustaría saber si trabajaran con otras apps.

hhedderich
Spain
About 1 month using the app
Tolstoy replied March 27, 2024

¡Nos alegra mucho que te guste! Estamos constantemente buscando maneras de mejorar y expandir nuestras colaboraciones. ¡Gracias por tu interés y apoyo!

Edited February 25, 2024

A stunning application very easy to use and the design and convenience is what I especially liked. The app is especially for big businesses and of course small businesses and the service was personal I felt like they were contacting me as a customer
If you are looking for an application that will help you grow and illustrate the product to the audience as videos, this is the application for you!

זכרונות חיים
Israel
About 1 hour using the app
Tolstoy replied February 28, 2024

Thank you for your kind words! Our focus on user-friendly design and personalized service aims to cater to businesses of all sizes, making our application ideal for showcasing products effectively through videos.

March 15, 2024

Really useful app! I wanted to change something that wasn't available in the regular settings but Niezl from support was really helpful and sorted it for me anyway! Great service!

Peach Posse
United Kingdom
About 1 hour using the app
Tolstoy replied March 27, 2024

That's wonderful to hear! It's fantastic when support goes above and beyond to assist users. Glad Niezl was able to help you out. Thanks for sharing your positive experience! 😊👍

January 10, 2024

Love this app. Great support team.

Icecartel
United States
3 months using the app
Tolstoy replied January 11, 2024

Thank you! We're thrilled to hear that you love the app and appreciate your kind words about our support team. Happy to have you with us!

September 27, 2023

Niezl is awesome!!!

I was a little confused at first (only because I didn't slow down and read) but within minutes, I was able to figure the installation out on my own. Once I got that down, everything was SO EASY! I am so excited to see how these videos help with conversion. What a great way to add some personality and a true personal touch to my site. I've used other apps and this one is by far the best!

BOHOBLU
United States
4 months using the app
Tolstoy replied September 28, 2023

Thank you so much for the kind words! We're thrilled to hear that Niezl was able to assist you. It's great that you quickly got the installation figured out and that you're excited about the potential for these videos to boost your conversions. We're here to help you add that personal touch to your site, and we're delighted to have you as a customer. Thanks for choosing our app!

March 15, 2024

its very good

PRETTY JELLY
France
About 9 hours using the app
Tolstoy replied March 27, 2024

Thank you for your feedback! We're glad you find it helpful.

September 22, 2023

Tolstoy has been instrumental in improving the customer journey on our website! Our customers have pointed out how they love the TikTok-style content and that it has helped them make decisions easier while choosing between our various aromas.

Big shout out to the whole team, maybe the most supportive customer success we have experienced from any SASS tool and special mention to the G, the legend our account manager Roni.

Don't sleep on Tolstoy - sign up today!

theripplestoreUSA
United States
8 months using the app
Tolstoy replied September 25, 2023

We're thrilled to hear that Tolstoy has made a positive impact on your customer journey! It's great to know that your customers appreciate the TikTok-style content and find it helpful in their decision-making. Thank you for your review.