Tolstoy Shoppable Video & UGC , 164 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its top-notch customer support, intuitive interface, and smooth integration with Shopify. They appreciate its interactive shoppable videos, quizzes, and social media content features for boosting sales and conversions. The app's ability to enhance customer experience with TikTok-style content and interactive video FAQs is also valued. Merchants find the analytics feature useful for gaining customer behavior insights and note a reduction in support tickets. The new 'video feed' feature and the app's capacity to personalize brands are well-received. Its pricing is deemed fair, making it a recommended choice for businesses of all sizes.
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My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!
We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!
Loving the app so far.
Thank you. Thrilled to hear you're enjoying the app!
love it
Thank you so much! Appreciate your kind words.
Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands
We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌
Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!
Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.
I cant recommend this app enough - the support alone was the best I've ever experienced with a shopify app. Niezl worked through all of my questions with ease and showed me real time how my videos look as we implemented! Would recommend to all business owners wanting to implement video! Thank you Niezl and the Tolstoy team! Five Stars!
Thank you for sharing your positive experience with this app and its support team. It's great to hear that the support provided was exceptional and that the team was able to assist you in implementing the videos effectively. Your recommendation will surely help other business owners who are looking to incorporate video into their marketing strategy. I hope this app continues to be a valuable asset to your business.
Mikaela was very helpful in getting my first Tolstoy up and live one our site! Thank you for your assistance and taking the time to walk me through what to do!
Thank you so much for your kind words and positive feedback! We are thrilled to hear that we are able to assist you in getting your first Tolstoy up and live on your site. It was our pleasure to guide you through the process and ensure that you felt confident in setting up your first Tolstoy.
Still waiting to see how it affects sales but we're really pleased with the way the app works and also the customer service - top drawer. Thanks, team.
You're welcome! We're glad to hear that you're satisfied with the app's performance and our customer service. We understand that the impact on sales is still being observed. We appreciate your support and value your feedback.
Great customer service and such a cool app! I needed some help launching my first Tolstoy and Mikaela was incredibly helpful and patient. Highly recommend!
Thank you so much! We're thrilled to hear that you're enjoying our app and that you had a positive experience with Mikaela. If you ever need more assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your recommendation!
Amazing customer service that is fast and reliable! Had a wonderful experience with Mikaela. This app is easy and fun to use.
We're so glad to hear you had an amazing experience with our support team and found our app easy and fun to use! We're here to provide fast and reliable support whenever you need it. Thanks for your kind words.